Bosch Building Technologies

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    Question

    If C-Soft closes down during a NENA call, will the call be still be heard?

     

    Answer

    NENA port audio will only work if C-Soft is first running. NENA audio will continue to route between Phone system and headset if C-Soft or PC is accidentally closed or shut down for whatever reason. Without C-Soft first being launched NENA will not work.

    Additional testing shows that if C-Soft was started but couldn't get a license (server operation failure), the user can select Demo Mode and have NENA audio route to headset.

     

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    Revision #:
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    Last update:
    ‎05-20-2020 04:50 PM
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