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    Reloading the ADHB-4 device drivers for WIN7

    Question

    How do I reload the ADHB-4 device drivers?
    What do I do when I see an exclamation point on the ADHB-4 in the device manager?

     

    Answer

    This document was written for ones that have knowledge of PC's and how to use them.
    If you feel uncomfortable performing any of these tasks please call us at 1-800-898-6723 or your local I.T. Professional.

    To reinstall the driver you will need to have at least C-Soft version 5.400 installed on your PC.

    1. Unplug the ADHB-4 USB cable.
    2. Go into the Device Manager and uninstall the ADHB-4 driver (listed under Universal Serial Bus Controllers)
    3. Restart the PC.
    4. Go back into the Device Manager and see if the ADHB-4 driver is present. If not then continue.
    5. Plug the ADHB-4 USB cable back into the PC.
    6. The PC should have seen the ADHB-4 and installed it.

    If there is an exclamation point that popped up then please continue.
    7. Right click on the ADHB-4 with the exclamation point.
    8. Click on Update Drivers.
    9. Click on Browse.
    10. Navigate to C:\Program Files\Telex Communications\C-Soft\usb_drivers\Winusb_vista-7\
    11. Click on Next
    12. Now the PC should have found the driver.

    The ADHB-4 should now be reinstalled and the ADHB-4 should be working properly.
    If you have questions feel free to contact us at 800-898-6723 or email us at telexdispatchtechsupport@us.bosch.com



     

     

     

     

     

     

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    ‎04-08-2020 06:34 PM
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