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    Security: Intrusion

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    100% helpful (1/1)
    ‎04-06-2021 09:57 AM
    Possible causes and solutions: Ground Fault Detect enabled The control panel has a ground fault detection circuit that when enabled, detects ground faults on Terminals 1 to 9 and 11 to 30. If a ground fault condition occurs, the keypads annunciate a ground fault and control panel transmits a trouble message. Ground Fault condition is corrected When the control panel recognizes that the ground fault condition is corrected, and remains corrected for between 5 to 45 consecutive seconds, the control panel clears the fault from the keypad display and sends a restoral report   Measure earth ground (Terminal 10) and COMMON (Terminal 9) to determine whether the control panel has the necessary 0 VDC decay to -2.1 VDC. Measuring and comparing voltage for ground fault detection: Set your digital voltmeter (DVM) to measure VDC. Connect the red DVM lead to control panel Terminal 10, and the black DVM lead to Terminal 9. Compare this voltage to the following table: Enable Ground Fault Detect and reports To enable fault detection, use RPS. Set the following parameters: ·        PANEL WIDE PARAMETERS > Miscellaneous > Ground Fault Detection. Set to Enable ·        PANEL WIDE PARAMETERS > Report Routing > Burglar Reports > Trouble Report. Set to Yes. ·       PANEL WIDE PARAMETERS > Report Routing > Burglar Reports > Burg Restore (After Trouble). Set to Yes.
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    100% helpful (1/1)
    ‎04-06-2021 09:48 AM
    How to correct the Invalid or Missing Hardware Key message from RPS. What causes the INVALID OR MISSING HARDWARE KEY message when attempting to open the Connect window in RPS?
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    ‎07-17-2023 02:41 PM
    View Point Status is an important part of troubleshooting which is used to determine the current state of input points. For example, when the panel annunciates a point trouble, view point status will display if the point is missing or faulted in an open or short state.
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    ‎02-11-2022 12:05 PM
    Find out how you can fix the RPS when it returns the message: Invalid Panel Type when attempting a network connection to a B8512G, B9512G or B-series panel.
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    100% helpful (1/1)
    ‎04-06-2021 09:55 AM
    You can use the Advantech ADAM-4541 Fiber Optic Converter to connect SDI2 devices via fiber optic cabling. Using fiber optic cabling allows you to extend the distance between SDI2 devices. Do not include the length of the fiber cabling in your wire length calculations for the SDI2 bus. Building-to-building SDI2 connections of SDI2 devices such as keypads, access control modules, power supplies, wireless receivers, input modules, and output modules are easily made. Notice: Use of the Advantech ADAM-4541 Fiber Optic Converter and SDI2 devices has not been investigated by Underwriter’s Laboratories. Do not use for UL applications or applications that include fire alarm components.
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    ‎04-06-2021 09:53 AM
    If looking to apply power (complete the circuit): NO of the DS150 to the Positive of the Maglock. From the negative of the Maglock to the negative of the power supply. From the Positive of the power supply to Common on the DS150.   If looking to remove power (break the circuit): NC of the DS150 to the Positive of the Maglock. From the negative of the Maglock to the negative of the power supply. From the Positive of the power supply to Common on the DS150.   Note: Generally we do fail safe not fail secure and the relay timer needs to be incremented.
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    100% helpful (1/1)
    ‎12-05-2023 10:37 PM
    For Normally Closed (NC) circuits, wire the resistor in series with the circuit For Normally Open (NO) circuits, wire the resistor in parallel with the circuit
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    ‎02-16-2024 08:24 AM
    Some customers may encounter failures when attempting to upgrade or downgrade a control panel using the RPS Firmware Update Wizard in RPS/RPS-LITE v6.14.100. The update process will begin to process and then fail, stopping with a Could not update firmware error message.
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    100% helpful (1/1)
    ‎04-06-2021 09:52 AM
    Output A can be configured as a Form C, Com reference or as a Dry contact depending on how you put the jumper under the panel cover. This article will help you to find out how you can configure output A (1) on the B Series Panel.
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    ‎10-02-2023 03:32 PM
    The history log should be used as a first resource to isolate the source of ongoing point or system troubles. When central station reports appear to conflict with panel operation, the history log will reveal the actual events which were processed by the panel.
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    ‎09-14-2021 10:33 AM
    This article explains the proper address selection when connecting the B450 to a Bosch Intrusion Panel. This information is needed to determine which address to select based on panel type, panel firmware revision and if Remote Programming Software will use the B450 to connect to the panel.   Step-by-step guide   Note the sticker on the front of the B450 which indicates switch positions for selecting an SDI2, SDI or Option Bus address (see figure 1).   Figure 1 Sticker with address configurations B8512G, B9512G and B-Series types: The B450 is not required when the cellular communicator will be installed in the Mod-1 (lower) plug-in slot. Use the B450 in applications where signal strength is weak at the panel location. Install the B450 in a remote location with stronger signal strength and connect to SDI2. Follow the instructions below for GV4 panel types connecting to SDI2. GV4 Panel Types: SDI2: Only 1 network communicator is allowed on a single address. Use address 1 or 2 as needed to avoid conflicting with another network communicator on the same address. Connections with Remote Programming Software are available on either address 1 or 2. GV4 or GV3 using SDI: Only 1 network communicator is allowed on a single address. Use address 88 or 92 as needed to avoid conflicting with another network communicator on the same address. When used as sole communicator or as back-up communicator to Phone line, use address 4 for SDI address 88. When used as back-up communicator to Ethernet (B426) use address 5 for SDI address 92, unless the B450 will be used for RPS connections (see note 4 below). Note that SDI address 88 is required for connecting to Remote Programming Software (Ethernet is preferred when allowed). GV2 v7.06+ Panel Types (SDI only): Use address 4 for SDI address 88.
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    ‎04-06-2021 09:28 AM
    Causes: The heartbeat LED on the B426 is off. No communication failure, trouble or communication module missing error messages at the keypad. Solution Check the TMPR pins next to the Ethernet port on the B426.   Remove the jumper from the pins; the B426s heartbeat LED will start flashing to show the firmware version on the board and then it will resume normal or trouble operation depending on the condition on the B426. When the Tamper jumper is covering both pins the heartbeat LED is turned off to save power.
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    ‎11-17-2023 04:14 PM
    Glassbreak detectors are designed to listen for specific sounds from breaking glass. The device used for testing must generate the proper sounds for the glassbreak to generate an alarm. If the correct tester is not used, an alarm will not be generated.
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    100% helpful (1/1)
    ‎10-20-2023 03:46 PM
    This article is for troubleshooting a popit point which shows faulted even when a 33k end of line resistor is strapped across the loop terminals.
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    ‎05-13-2024 09:30 AM
    An Exit Error occurs when a point with a programmed entry delay is faulted while the area is arming but remains faulted throughout the entire arming process.
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    ‎11-17-2023 01:26 PM
    This article describes how to correctly add wireless panics or keyfobs into the panel program using Remote Programming Software.
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    100% helpful (1/1)
    ‎12-06-2023 08:32 PM
    Question Are Radion Wireless and B Series Keypads compatible with D7412Gv4/ D9412Gv4/ D7212GV4 Control Panels? Answer Radion Wireless and B Series Keypads are only compatible with D7412GV4 and D9412GV4 on firmware ver 2.0 or newer panels. D7412Gv4 or D9412Gv4 ver 1.0 can be upgraded to ver 2.0, however older SDI keypads will lose most of their functionality as part of the upgrade The D7212GV4 CANNOT be upgraded. Hence it will never be compatible with either of those devices.
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    ‎07-21-2021 04:39 PM
    1 Select Panel Wide Parameters:   2 Under Panel Wide Parameters > Select Communicator:   3 Change your Primary Path Device to Cellular IP Path 1:   4 Next, go to Enhanced Communication:   5 Double-Click the Network address to input your Central Station Receiver’s IP address.   6 Set your Supervision Time. Note: this should also match what is in your central station receiver to eliminate erroneous communication trouble.   ⚠️ Be sure to notify you Central Station to add your area 1 account number, supervision rate and enable the receiver for Re-synchronization.
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    ‎04-06-2021 09:50 AM
      Cause: When the B420 or B426 has been programmed through the web interface and the setting; Panel Programming Enable has been set to NO, the B420 or B426 Ethernet Communicator module programming screen will look as displayed below with programming parameters not available for changing.   Solution: The card will need to be accessed again through the web interface and Panel Programming Enable must be changed to read YES. Log into the Web-Browser and select Maintenance. Click on the drop-down arrow beside the field; Panel Programming Enable  and change it to Yes. When programming the B420 or B426 to be connected to a GV3 or older panel the web interface is used. When programming the B420 or B426 to be connected to a GV4 panel, use keypad programming.
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    ‎04-06-2021 09:31 AM
    If there is no G in the panel's name, there is no ground fault detection and the panel does not have an S4 pin. If it has a single G in the name it has the chance it could be enabled if S4 is latched and under area 5 silent alarm relay there is a value other than 0. If it’s a GV2, GV3 or GV4 and S4 is latched, ground fault detection is enabled. If there is ground fault detection, latch S4 and measure DC voltage on Terminals 9 and 10: You should get 6.5-6.8 VDC Steady (not jumping around) when there isn't a ground fault. If there is a ground fault it can take up to a minute to display and clear at the keypad.
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