By clicking the Test e-mail button from Configuration Manager in the Alarm menu > Alarm submenu, the notification is sent via e-mail.
But when the alarm is triggered, no e-mail notification is sent.
*This is happening across several platforms and is happening in CM not on the Web. The behavior was observed on CM 7.50.0073
Therefore, please install and use the Configuration Manager v7.60.
Note: If alarm email notification is not received in your 3rd party mailbox, you can refer to the following articles: