Bosch Building Technologies

    Showing results for 
    Search instead for 
    Did you mean: 

    HOW to activate Syslog and collect more detailed information from e.g. IP cameras.

    Keeping an eye on system messages and to collect logging data at a central site just got a whole lot easier

    General information:

    • Syslog feature is implemented in all IP BOSCH Products for many years.
      Since latest firmware versions e.g. Firmware version  6.xx and even more enhanced in firmware 7.1x and later a GUI on the WEB-page of the IP cameras was added. The BOSCH IP cameras as network devices can continuously send system messages via Syslog to a Syslog server software. This funciton must be activated and configured before.
    • One aspect is to setup a Syslog server that can receive such information and
    • Inside the IP cameras the IP of such a Syslog server can be configured in order to tell the IP camera to whic hSyslog server the messages should be send to. Enabling this funciton will allow a continous monitoring information even troughout a complete IP camera power cycle (reboot) as the camera starts connecting to the syslog server IP as soon it is getting back online.
    • Network administrators usually monitor these messages and should also be able to offer and inform about Syslog server IPs to use. 
    Tools as Syslog server:

    There are many different monitoring tools available and common in the market. Configuration and technical analysis functions of those are in responsibility of those software vendors.
    Examples of some easy tools to start working with can be e.g.:

    • Kiwi Syslog Server
    • EventLog Analyzer from ManageEngine

    and many more.

    When to make use of SYSLOG

    Especially for incidents that happen unpredictable and do not necessarily trigger an alert message can be analyzed with syslog even throughout reboots of equipment (switch reboot / IP camer reboot etc.) as the syslog reconnects to the destination server.

    As well in cases were many systems / devices are involved this can be very helpful as the different loginformation can be compared by having the same time bases (Syslog server time when messages arrive). 
    By using the BOSCH Configuration Manager (stand-alone configuration software) or Bosch Configuration Client software (part of BVMS) can help to quickly setup the syslog function for many cameras in just a few mouseclicks💡

    Via the device webpage or above mentioned configuration tools it is easy to configure loggings that are also sent out via syslog. There are different levels of logging information that can be sent out: 

    1. Event-log data
    2. alarm-data
    3. debug logging (on advice of a BOSCH expert)

    In addition there is a chance to download recent history of such data (if enabled before) via the configuration section at the device webpages. Details are described in the product manual.
    For continous long-term monitoring the syslog function is best choice.

    Please feel free to get contact with your Level 1 support contact and if needed 2nd Levle support agent to get commands for section (3) debug logging syslog printouts if needed. 


    Version history
    Revision #:
    3 of 4
    Last update:
    ‎12-03-2019 01:29 PM
    Updated by:
    Labels (5)