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    How-to: DIVAR network/hybrid UHD monitor setting can cause black screen when UHD not supported

    Related Products

    DIVAR network and DIVAR hybrid video recorders.

    Question

    After changing the resolution of monitor to UHD (3840*2160), the attached monitors results always black. How to recover?
     

    Answer

    Not all monitors support UHD, resulting in black screen. The local user interface does not have a recovery mechanism.

    However, having network access, the value can be adapted by the web browser interface: settings -> display -> resolution

    Choose a value supported by the connected monitor.

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎05-16-2018 09:34 AM
    Updated by:
     
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