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    NDP-7000i and MIC-7100i - Poor Video Performance and incorrect NCTIP Control of the Lens and Wiper

    Related Products

    AUTODOME IP starlight 7000i (NDP-7512-Z30xx), MIC IP starlight 7100i (MIC-7522-Z30xx), and MIC IP Ultra 7100i

    Symptoms

    • Complaints received about video performance in terms of sharpness, focus, and color.
      • AUTODOME IP starlight 7000i (NDP-7512-Z30xx), MIC IP starlight 7100i (MIC-7522-Z30xx)
    • Complaints received about NTCIP Autofocus, Autoiris, and MIC wiper control.
      • All models listed above.

    Diagnosis

    Video Performance

    Incorrect default settings, camera block performance, and compatibility issue between the optical characteristics of the bubble and the camera block. (Not applicable for the MIC IP ultra 7100i)

    NTCIP Controls

    Autofocus and Autotiris functions were released in 2007, but the NTCIP standard was changed in 2014. These functions were not used in the ITS market until recently.

    Wiper Operation

    This operation was never implemented and no complaints were received until June, 2020. (MIC models only)

    Solution

    • FW release 7.72.0008.
    • Camera performance of the camera block was improved and requires the customer to upgrade the camera block FW per the procedure in the PDF attached. (Not applicable for the MIC IP ultra 7100i)
    • The FW was updated to support the NTCIP operations per the 2014 standard.
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