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    TB VS: DIVAR IP 3000/7000 - Garbled Japanese characters in ZIP file

    Related Products

    Divar IP 3000 & Divar IP 7000

    Issue

    • You do an export in BVMS on a Divar IP 3000 or Divar IP 7000.
    • The file names of the attached files contain Japanese characters.
    • You decompress the .zip file by using the Windows (zipped) Folders feature on a computer that is running Windows 7 or Windows Server 2008 R2.
    In this scenario, the Japanese characters in the file names of the decompressed files are displayed as garbled text. 
     

    Solution

    Install Microsoft Hotfix KB: 2704299.

    Detailed information and the hotfix, you will find here:  https://support.microsoft.com/en-us/kb/2704299 

      

    Notes

    Issue will NOT occur with Divar IP 7000 R2
    Version history
    Revision #:
    2 of 2
    Last update:
    ‎05-10-2018 11:59 AM
    Updated by:
     
    Contributors
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