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    TB-VS: Plan for a new Firmware for NetApp E2800 iSCSI storage systems till May 2020


    In rare cases userc might have seen random reboots of the NetApp E2800 contorllers in a

    • simplex controller E2800 iSCSI storage system
    • dual controller E2800 iSCSI storage system.
    • For example Order number:
    • DSA-N6C8X4-60AT, DSA-N6C8X8-60AT, DSA-N6C8XA-60AT,  DSA-N6C8XC-60AT, DSA-N6C8XC-60AT
      as well as others like:
    • Commercial Type No. DSA-N2E8X4-12AT / Product No. F.01U.346.434, 
      Commercial Type No. DSA-N2C8X4-12AT / Product No. F.01U.346.474,
      Commercial Type No. DSA-N2E8X8-12AT / Product No. F.01U.346.477,
      Commercial Type No. DSA-N2C8X8-12AT / Product No. F.01U.346.479,
      Commercial Type No. DSA-N2E8XC-12AT / Product No. F.01U.361.550,
      Commercial Type No. DSA-N2C8XC-12AT / Product No. F.01U.361.549,


    Only for those useres recognizing such a E2800 iSCSI sysstem controller did show an unplanned reboot, can consult the NetApp Major Event Log (MEL). Customers reported this to BOSCH using a NetApp controller firmware 11.40, 11.50.2 or 11.50.R2. 
    Based on that Bosch immediately contacted NetApp and requested support solutions from NetApp.


    A basic step when dealing with technical questions for NetApp E2800 iSCSI storage systems is, to register the system with Serial No. by using the following registration form: 

    NetApp and BOSCH want to inform, that we expect  a new SANtricity firmware, provided by NetApp, which will contains a fix for the controller random reboot issue which were reported back to Bosch by some customers. The firmware version / SANtricitiy firmware for E2800 iSCSI models  is delayed and planned for May 2020.

    As this NetApp SANtricity firmware is desigend by NetApp for BOSCH use cases with 24/7 video recording + replay and even worst case situations during a running reconstruct, this Firmware is not yet available via NetApp NOW. NetApp agreed with BOSCH to cover all improvements and fixes in a global and public release around June/July 2020. BOSCH will inform here in this article about the comming release when available.

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    Last update:
    ‎04-24-2020 02:11 PM
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