TB VS: ccc.exe - memory leak on Divar IP 7000 R2

[#1]

Related Products

Divar IP 7000 R2 

Overview

 Memory leak on a Divar IP 7000 R2 triggered by Catalyst Control Center.

Issue

Under some circumstances the software Catalyst Control Center (ccc.exe) occupies 100% of the virtual memory on a Windows Server 2012 system.

Loglines from Windows event log showing the memory issue:

Warning 15.09.2017 02-30-37 Microsoft-Windows-Resource-Exhaustion-Detector (3) NT AUTHORITY\SYSTEM mydivar

->Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: CCC.exe (10744) 

Solution

There are two different ways to solve the issue:

1. delete ccc manually from the registry and restart the Divar IP 7000 R2.

 OR: 

2. Update your Divar IP with upcoming BVMS Appliance version 8.0.x

Notes

Issue is fixed inside upcoming BVMS Appliance version 8.0.x