How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism (FFC > Flat Field Correction) which can result in white or ghost images?
⚠️ Before start, please load firmware 7.72.0008 and check if the problem still occur.
In this version, an issue with periodic shutter failures with DINION thermal cameras is fixed.
Below instruction helps you
1 Copy/Paste the script inside the camera "Alarm Task Editor" field
2 Rename the "Alarm Output" to FFC so its clear what the Button does
3 See the live page whit the button to fire the FFC command at any time you want
4 Enable Camera Timestamp + Milliseconds
5 Start recording if not already running, preferred method is to use screen recording, some other options are:
Example 1 > shutter stuck in front of sensor
Example 2 > No shutter in front of sensor at time of FFC
Note: Older firmware don't show a blue square but shows in white text FFC with red border around the text
6 Provide to Technical support from each failing camera