Security: Video

This article explains whether you can connect a MIC IP starlight 7100i camera to 5G devices with SDI output. Unfortunately, the MIC IP starlight 7100i doesn’t support SDI output, and currently, no adapter exists to convert its output to an SDI format.

This article explains what happen when all Accounts are removed from your Company in Alarm Management. You will not be able to create a new account at all. The Monitoring Center dropdown list doesn’t give you any option to be selected.

This article answer the question if a Software license (Software order ID) can be moved from an user account to another one in Bosch Remote Portal. "Yes! If the license was claimed in a wrong Remote Portal account and not activated yet for example you have the option to unclaim it and use it afterwards in the desired account."

This article present which could be de cause of ‘Unknown Error’ when trying to register DIVAR IP AIO to Remote Portal. After 15.02.2024 the minimum version for all the DIVAR IP AIO family system supported to connect to Remote Portal is 2.3.0.  

The modern and easy to use Bosch Video Security Client, version 3.1 comes along with new features. Check this article!

This article explains what is the URL for the RTSP Stream on the FLEXIDOME Multi 7000i.

If, for example, you bought 1-year and 3-years VideoView+ licenses and you added them into Remote Portal, but you cannot see them in the “Add services – Activate Services” menu, please check whether you still have few days or weeks of trial validity from the free 1 month license activated on your cameras.

There is a help banner in the app explaining about this function and how you can use it. For the camera part, users would need to check the respective HW and FW manuals. Depending on the camera model, the speakers may be included in the housing or could be connected through wires.

This article presents what's new in Video Security 3.7 for Windows, Android and iOS.