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    Security: Video

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    ‎05-13-2021 03:39 PM
    Related Products: BVMS / MVS / VSDK Overview: On request from development to provide a dump file from MVS system please follow the steps in the solution section.   Step-by-step guide   Reproduce the issue Download the Microsoft debugger procdump (https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx). The procdump tool is also attaced to the article :How To create BVMS memory dump?  When application is crashing, do not click any buttons on the appeared error window that will change the program state. Run the procdump.exe from the directory where you copied the tool with following command line (Start - cmd): procdump.exe –ma <name of the programm exe> <dump file name>.dmp   In the case of MVS you need to do that for all 4 MVS services: - Bosch.MVS.SourceProvider.BVMS.Service.exe - Bosch.MVS.DataStorage.Service.exe - Bosch.MVS.SourceProvider.MobileCamera.Service.exe - Bosch.MVS.Transcoder.Service.exe
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    ‎05-12-2021 10:34 AM
    The Windows Storage Server operating system of DIVAR IP all-in-one 7000 is installed on a two SSD drives in redundant (mirrored) configuration. Health status of the mirrored OS drives can be monitored using a tool called Virtual RAID on CPU (formerly known as Rapid Storage Technology). Installation and configuration steps are described below. Step-by-step guide   1. Installation: Download the setup from here Copy the content to a USB drive When the BVMS default screen is shown, press CTRL + ALT + DEL Hold down the SHIFT key while clicking Log off Log in as BVRAdmin Transfer the IATA_CD.exe from the USB drive to the BVRAdmin desktop Double click the IATA_CD.exe executable Follow the installation procedure as shown in the screen shots     2. Email notification: Note: The E-mail notification feature is based on SMTP access without authentication. It is strongly suggested to use this functionality only with a dedicated server in the local network, which is specifically configured for this purpose and doesn’t handle any critical data.
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    ‎04-29-2021 11:09 AM
    This Video should help you to understand, what calibration means, why and when to calibrate the cameras.
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    ‎04-29-2021 10:40 AM
    Related Products: BVMS SDK, BVMS    Overview: BVMS Scriptlets can be debugged via logging to a logger file or messaging to the Operator workstation. This article describes how to enable BVMS Scriplet logging. You can log to the Server Script log or the Client Script log. Logs are default send to C:\ProgramData\Bosch\VMS\Log   1.Creating Log files ClientScriptLogger – automatically created Creates file “ClientScriptLog.txt” ServerScriptLogger - automatically created  Creates file “ServerScriptLog.txt”   2.Log information to the log files There are 3 methods to log information: Log Info Log Error Log Debug   Examples: [Scriptlet("59c4d66e-9395-4dcc-8d27-90dc2b7a00c4")] public void DemoLogger() { //use refence:C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727 MessageBox.Show("Hello World"); Logger.Info("Hello World script started"); Logger.Error("Hello World script started"); Logger.Debug("Hello World script started"); // Not writing to ClientScriptLog.txt ! }   3.Logging Location - C:\ProgramData\Bosch\VMS\Log. The logs are automatically collected by the BVMS Configuration Collection Tool. 4.Changing the location of the BVMS Scriplet Logging.   Server Scripts : Logging Directory can be found in the file: C:\Program Files (x86)\Bosch\VMS\AppData\Server\CentralServer\BvmsLogCfg.xml and is defined by the ServerScriptLogAppender path: Default: </appender> <appender name="ServerScriptLogAppender" type="Bosch.Vms.Shared.Logging.Imp.RollingFileAppender, Bosch.Vms.Shared.Logging.Imp"> <file value="%CommonApplicationData%\\Bosch\\VMS\\Log\\ServerScriptLog.txt"/>   Client Scripts : Logging Directory can be found in the file: C:\Program Files (x86)\Bosch\VMS\AppData\Client\OpClient\ApplicationWiring\Nvr\LogCfg.xml and is defined by the ClientScriptLogAppender path: Default: </appender> <appender name=“ClientScriptLogAppender" type="Bosch.Vms.Shared.Logging.Imp.RollingFileAppender, Bosch.Vms.Shared.Logging.Imp"> <file value="%CommonApplicationData%\\Bosch\\VMS\\Log\\ClientScriptLog.txt"/>
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    ‎04-29-2021 10:16 AM
      Related Products: VRM, Genetec Security Center Overview: It is possible to use VRM free of charge (no extra VRM license is required) within Genetec Security Center. Genetec is sending encrypted secret to the VRM server with the number of the licensed channels. When VRM receives and validates this, it can be used for that number of channels for 24 h. A periodic license update is send by Genetec, so the VRM licensing is guaranteed as long as it is used with Genetec Security Center. Default settings, if not extra configuration is needed or done. -License for 1000 Cameras - License update is done every hour   How to license more than 1000 cameras or change the license update period for VRM within Genetec Security Center: Open the Config Tool and Launch a Video Task Select the Archiver Go to the Resource Tab and click on Extensions From the Tab Installed extensions select Bosch. In the Tab VRM add a new VRM and/or select already configured VRM. Click on Advanced settings and add the following parameters If you need to license the system with more than the default 1000 licenses – create the parameter with Name VrmLicenseRequestCount and as value put the required number of licenses. The parameter name is case sensitive If you need to change the duration of the period between each license request (there is always one license request when the archiver starts) – create the parameter with Name VrmLicenseRequestPeriod. The duration of the period is in milliseconds. The default value is one hour. If the value is set to 0, the license request are disabled. The parameter name is case sensitive     Press Enter to confirm the entry and then Close Press Apply and then OK. At the webpage of the VRM one can check if the number of licenses is changed.                    
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    ‎04-29-2021 09:52 AM
    Follow the steps from this article and find out how you can integrate the Bosch USB Keyboard "KBD Universal XF" with Bosch Video Client (BVC).   Driver installation is required on the workstation where the KBD Universal XF Keyboard is connected Driver can be download from the official Bosch Security and Safety Systems page. Navigate to Products > Video System > Switching System and Keyboards > Keyboards > KBD Universal XF > Downloads > Software Operational Check When connecting the KBD Universal XF Keyboard to a workstation, the LEDs will blink once. This indicates that the keyboard is detected by the workstation
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    ‎04-28-2021 02:25 PM
    Related Products: Configuration Manager 7.00 and above. This article shows how to use recorded video in Configuration Manager in order to calibrate a camera and to configure a task.  
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    ‎04-05-2021 04:37 PM
    This article provides an overview of Operator Client (BVMS 10.0.1) for most used functionality for security operators and incidental users.
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    ‎04-05-2021 04:27 PM
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
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    ‎04-05-2021 04:24 PM
    This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default. Article requirements: VIDEOJET decoder 8000/ 7000 Keyboard monitor
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    ‎04-05-2021 04:18 PM
    The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a Professional BVMS system while retaining all existing recorded video. Note: This procedure should only be performed by a certified BVMS / VRM technician or installer
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    ‎04-05-2021 04:14 PM
    This article helps you to solve the situation where the "No Config" error message appears when you try to authenticate in Operator Client. This error can be persistent, no matter what central server you attempt to login to and no matter what user account or credentials you are trying to use. This means that you have a corrupt cache .dat file on your system. Follow the steps from this article if you attempt to login into BVMS Operator Client and encounter the message below and you want to fix it: "Please enter your credentials... No config..."
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    ‎04-05-2021 04:09 PM
    This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.
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    ‎04-05-2021 04:04 PM
    In the past (prior to Windows Server 2012 R2), in order to perform NIC Teaming, we would have needed two adapters which were from the same vendor, and a third-party software that would make the teaming possible and present the OS with just one “virtual” network card.Now from Windows Server 2012 R2 and up, this is built-in and its hardware agnostic. This means you can use whatever network cards you want and the teaming will work like a charm.
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    ‎04-05-2021 04:03 PM
    The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.   This procedure should be performed on new appliances that have not yet been deployed. ⚠️ Before performing this procedure you must aware of the following: • Performing this procedure on a commissioned system will result in none specific video loss • Re-imaging the appliance after performing this procedure will result in loss of all data and mirrored sets • Mirroring must be performed in “Disk Management” and not with the chipset provided in the hardware • Creating mirrored sets will result in a performance loss of 20% • All mirrored drives will be converted to “Dynamic Disks” during the mirror creation process • This process can be performed on a two or four drive units
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    ‎04-05-2021 12:13 PM
    When working with previous versions of BVMS, remote connectivity was cumbersome due to the amount of port mapping that needed to be configured. BVMS 7.5 provides a new method of remote connectivity utilizing Secure Shell (SSH) Tunnelling. SSH Tunnelling constructs an encrypted tunnel established by an SSH protocol/socket connection. This encrypted tunnel can provide transport to both encrypted and un-encrypted traffic. The Bosch SSH implementation also utilizes Omni-Path protocol, which is a high performance low latency communications protocol developed by Intel. Key management The BVMS SSH service generates a private and public key when it is started for the first time. Both keys are saved in an encrypted file. When the BVMS SSH service restarts this file is detected and the private key is read.   Step-by-step guide   1.Configuration   A. Installation There is little to no configuration required for this feature to function. The SSH Service must be installed and running. If deploying a BVMS Pro system, insure the SSH Service is part of the installation process. Recording Appliances that ship with BVMS 7.5 should have the service pre-installed. Check your “Services”. If the service has not been installed, the install package can be run from the BVMS 7.5 downloadable install package. If working with a DIVAR IP Recording Appliance, the appliance “Installer Package” must be used.   B. Port mapping entry The primary configuration step is to configure one (1) port forwarding for the BVMS Central Server to utilize port 5322 for both internal and external connections. This is the only port mapping entry that needs to be made for the entire system. The image below shows a sample configuration.   2. Operation   A. Login with the Operator Client After the basic configuration is done, logging in via Operator Client is very intuitive: From the log menu, select the “Connection” drop down menu, then Select <New…> You will be prompted to enter an IP address or DNS host name. You will also notice a cheat guide below the entry menu that will assist with address entry. Addressing must be in the following format: ssh://IP or servername:5322. In the example we used: ssh://49.49.49.49:5322. After entering a properly formatted address, enter a valid user name and password. SSH users MUST have a password associated with their BVMS account. User accounts without a password cannot log in utilizing an SSH Connection.   B. Verification After connection is established via an SSH Tunnel, all communications between the BVMS Server (192.168.1.19) and a remote client (49.49.49.48) are encrypted. Below is a Wireshark Capture taken from the BVMS Server after a connection is established. C. Changing the SSH port Locate the SSH service configuration file in "C:\Program Files\Bosch\BVMS\bin" Open the configuration file and find the section below. Edit the value of the BvmsSshServicePort (the port should be unused) and restart the system.
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    ‎04-05-2021 12:06 PM
    This article explains how to set an Unconfigured Bad Drive to Unconfigured Good on a DIVAR IP 6000/ 7000. This step is required if the new drive is not listed under Unconfigured Drives. A possible reason for the Unconfigured Bad status is when a device that has not been removed properly is reconnected to the controller.
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    ‎04-05-2021 12:04 PM
    The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
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    ‎04-05-2021 11:51 AM
    Check if your system is performing correctly! The VRM Monitor is one of the best options to check if the system is recording correctly, providing a quick overview as well as detailed information about all the cameras and storage added to VRM. In this article you are going to see how to access VRM Monitor from Bosch Video Management System (BVMS) Configuration Client. Furthermore, you will find here some useful information about each section on the Dashboard page.
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