Security: Video

The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.

Different devices, whether cameras or encoders, offer a different amount of processing power for video content analysis (VCA).

Starting with BVMS v10.0, you can leverage VRM Encryption Technology.

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem.  You can use custom console traces to regroup and run different loggers that are not combined in the default Server Admin list. To create and run custom console traces for Security Center, follow the steps from this article.

This article describes how a Tattile camera can be connected to BVMS. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project

This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 

Follow this article if you have FLEXIDOME IP outdoor 5000i (FW 6.43.0027) or FLEXIDOME starlight 6000 VR (FW 6.32.0109) cameras and you would like to upgrade them to the latest version available

This article will help you to go directly to the technical articles related to a specific model of DIVAR IP, by using labels. Each Knowledge Base article contains relevant labels that relate to the DIVAR IP model for which you are searching for an article.

If WebRTC doesn’t work for you, follow this article to locate the reason:

MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.

If you want to disable the digital zoom or to limit the maximum zoom-in of the AUTODOME IP starlight 5100i IR camera, you can do that by using the AUX Command 80 (OFF).

The MegaRAID controller will automatically detect if a disk has errors causing the RAID volume to be degraded. An error message will appear on the desktop of that system. The system will also generate a beeping sound indicating it needs attention:

This article describes all the steps that will help you to create LUNs after RAID failure.

The audio file can be played using the RCP+ command CONF_AUDIO_OUTPUT (0x09b9), payload=4 (Sample), which can of course also be sent to the device itself using ATSL scripting.

This article presents step-by-step how to check the status of the RAID array via LSA, replace & rebuild the faulty HDD (DIP 6000 AIO).

Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.

Starting with firmware 7.10, an option to export from RAM recording buffer allows recording exports on the fly without requiring an SD card or external iSCSI storage.

In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.

Does your camera show you the live view as in the image below? During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed.