When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option.
This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?
This guide is meant to help you adding new cameras in VRM in Configuration Client and display their images in Operator Client.
Before adding a new camera there are a few things that need to be taken into consideration:
You are not exceeding the maximum number of channels allowed. Each unit has a maximum number of channels. For example:
DIP 5000 AIO the maximum number of channels is 42
DIP 6000/ 7000 AIO the maximum number of channels is 128
You have the neccesarry number of licenses installed on the system
The units come with 8 channels pre-licensed. If you want to add more cameras or encoders/ decoders, you need first to make sure that licenses have been purchased.
The system has enough storage to cover the retention time of the cameras. If there is no storage available, there is a risk that your system will stop recording.
The bandwidth available of the unit is not exceeded. For example:
Bandwidth DIP 5000 AIO: 170 Mbit/s
Bandwidth 6000/ 7000 AIO: 550 Mbit/s
PC/ Server/ Workstation