In rare situations it might happen that the mirrored SSD drives used for the Operating system need to be set-up from scratch when not only one, but both SSD drives used in the RAID-1 mirrored setup need to be exchanged with two new drives (e.g. Both SSD have been removed or were missing during first install attempt or imaging process from the recovery DVD. It is strongly recommended to always open a Technical Support Case at the local BOSCH Security Systems Level 1 Support team / help desk. Report the the following details to the support:
Is the system registered at BOSCH?
What is the System Serial-No.?
What is the storage capcity of the new inserted two SSD drives at the rear side of the used DIVAR IP 70000 R2 system?
DIVAR IP 7000R2 and DIVAR IP 6000R2
DIVAR IP 6000 2U W/O HDD
DIVAR IP 6000 2U 4X3TB
DIVAR IP 6000 2U 8X3TB
DIVAR IP 6000 2U 4X4TB
DIVAR IP 6000 2U 8X4TB
DIVAR IP 6000 3U W/O HDD
DIVAR IP 6000 3U 16X3TB
DIVAR IP 6000 3U 16X4TB
DIVAR IP 7000 2U W/O HDD (R2)
DIVAR IP 7000 2U 4X3TB (R2)
DIVAR IP 7000 2U 8X3TB (R2)
DIVAR IP 7000 2U 8X3TB (R2)
DIVAR IP 7000 2U 8X4TB (R2)
DIVAR IP 7000 3U W/O HDD (R2)
DIVAR IP 7000 3U 16X3TB (R2)
4000GB HDD DIVAR IP 6000/7000
For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.
Request the ISO image from Bosch Technical Support:
Provide the Serial Number of the device
What is the reason for the recovery
Why it is not possible to use the recovery DVD
his document will guide you through the recovery steps of an DIP
This troubleshooting guide, will guide you through the recovery steps of an DIP, without video data loss
General note: Using a Bosch DIP system without video data disks is a non supported use case, its mandatory to equip the system with data disks to recover the system.
Step 1 - Preperation
Download the attachment repair.zip and unzip the content
Prepare an USB-stick, rename it to SCRIPT
Copy the repair.txt extracted of the attachment on the USB-stick
Insert the USB-stick into an USB-slot of your machine
Insert the BOSCH r ecovery DVD into the DVD-drive
Step 2 - Create RAiD1
Boot the machine and enter the Intel RAiD MENU pressing CTRL + I
Navigate to CREATE RAiD VOLUME and hit enter
Set RAiD level to RAiD1(Mirror), navigate to CREATE VOLUME and hit enter
Exit the RAiD controller, navigate to EXIT and hit enter
Reboot the machine (e.g. press CTRL + ALT + DEL)
Step 3 - System Recovery
During the reboot, boot from DVD, press ENTER as the line will displayed
In the System Management Utility, click on CONSOLE
Type into command line "diskpart.exe" hit enter
Type into command line "list volume" hit enter and search for your USB-stick called SCRIPT, note down the assigned drive letter (LTR)
End diskpart.exe by typing on the command line "exit" hit enter
Type into the command line "diskpart.exe /s [YOUR_USB_DRIVE_LETTER]:\repair.txt" hit enter
Wait until the script has been finished and CLOSE the console
Step 4 - System Recovery
On the System Management Utililty click on SYSTEM RECOVERY (back to factory default)
NOTE: Do not select Initial Factory Setup, this will wipe all existing data!
As the recovery has been completed, click on OK to confirm and reboot
Do not eject the DVD and follow the instructions on your screen to initialize the system.