Bosch Building Technologies

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    100% helpful (1/1)
    ‎05-10-2023 12:17 PM
    🛈 Port Forwarding Allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network (LAN). In a typical residential network, nodes obtain Internet access through a DSL or cable modem connected to a router or network address translator (NAT/NAPT). Hosts on the private network are connected to an Ethernet switch or communicate via a wireless LAN. The NAT device's external interface is configured with a public IP address. The computers behind the router, on the other hand, are invisible to hosts on the Internet as they each communicate only with a private IP address. When configuring port forwarding, the network administrator sets aside one port number on the gateway for the exclusive use of communicating with a service in the private network, located on a specific host. External hosts must know this port number and the address of the gateway to communicate with the network-internal service. Often, the port numbers of well-known Internet services, such as port number 80 for web services (HTTP), are used in port forwarding, so that common Internet services may be implemented on hosts within private networks.
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    ‎03-24-2022 11:14 AM
    This article explains how to configure Monitor B output for Divar AN 3000-5000.
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    ‎09-30-2022 04:33 PM
     This article explains how to exchange the battery on the DIVAR Hybrid and Network in a safe way.
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    ‎05-30-2024 04:49 PM
    Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.
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    100% helpful (3/3)
    ‎11-27-2023 10:00 AM
    When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes. The unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset.
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    ‎06-16-2022 03:31 PM
    The purpose of this article is to help you find the customer number and the material/ serial/ commercial type number of your Bosch device in different ways.
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    ‎05-25-2023 04:55 PM
    This article explains step by step how to remotely connect to DIVAR Network or Hybrid via Divar Mobile Viewer App
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    ‎10-16-2023 04:26 PM
    If you have a DIVAR network/hybrid 2000/3000/5000 recorder and you want to connect and configure it, you can do it with the internet explorer compatibility mode in Microsoft Edge and you can use the system as before.
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    ‎03-13-2024 10:04 AM
    This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
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    ‎03-16-2023 04:23 PM
    Before using the App please make sure that you have configured the Passwords, users and ports on your DIVAR and the same data is entered in the App.
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    ‎10-29-2021 12:51 PM
    In this section you can find details on what information is required during the troubleshooting process to successfully identify a unit in terms of model number, firmware version and unique identifiers. What is also very important always for the troubleshooting is the DIVAR Service log. In addition to that, in some situations network captures from the DIVAR may also be required.  
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    ‎10-28-2022 03:08 PM
    Alarm functions include local inputs and relay outputs, plus motion detection in user-defined areas. If an alarm is detected, the DIVAR can: send an e-mail notification and/or FTP push, sound a buzzer and/or display a warning, activate local alarm output
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    100% helpful (1/1)
    ‎10-21-2022 01:31 PM
    Here you will find the answer and recommendations of our experts related to the NVR integration in BVMS Viewer via DNS
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    ‎03-07-2022 12:59 PM
    Username Administrator is not available from the drop-down list, and any generated backdoor password will not work & only one user (other than Administrator) is available in the drop-down list
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    0% helpful (0/1)
    ‎11-25-2022 08:21 AM
    Check this article and find out what you can do if you are using one Divar network 2000 and you have a new Flexidome IP 5000i IR camera, but you cannot add it to the Divar because it is not displayed in “Detection” > “Device search” screen.
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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    ‎04-24-2024 10:45 AM
    Remote Connect Lite service enables connection between Divar network/hybrid, cloud and client software.
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    ‎03-14-2023 03:43 PM
    This article shows how to configure Input Alarm and later search for them in the Event search using Web Interface.
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    ‎06-10-2021 09:43 AM
    Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option. Well, in DIVAR Network and Hybrid there is not retention time. But you can set the automatically deleting time, that is more or less the same.   Step-by-step guide:   Open one Browser and type your device IP address Login with the administrator account Go to Settings > Storage > Recording Fill in the box with the desired automatic deletion time   Another option is to make this change directly in the local interface of the unit.
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    ‎06-01-2022 01:59 PM
    This article answer how the DIVAR network or hybrid UHD monitor setting cause black screen when UHD not supported After changing the resolution of monitor to UHD (3840*2160), the attached monitors results always black.
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