If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19
Intelligent Video Analytics (IVA) Pro provides application-specific packages for building security and operations (IVA Pro Buildings), perimeter security (IVA Pro Perimeter), and traffic monitoring (IVA Pro Traffic). While some of the IVA Pro variants are included by default on supported cameras, others can be added via licenses. This article is dedicated to describing the license process in full.
Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.
This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.
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Although this information is also included in the Log files, this view provides some valuable information at a quick glance.
In this article, the technology behind IVA Pro Buildings, IVA Pro Traffic and IVA Pro Intelligent Tracking will be explained, as well as the differences between each other, and towards the more traditional IVA Pro Perimeter and classical IVA.
How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.