*Firmware 9.10 must be installed prior to installation of this firmware 9.51.
Firmware download location: Download Store or on the product page > Downloads: VIDEOJET decoder 8000 page
This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default.
Article requirements:
VIDEOJET decoder 8000/ 7000
Keyboard
monitor
If your VIDEOJET decoder does not seem to work properly, most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device.
This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder.
The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.
This message may occur due to the conflict between the Device access option set for your Videojet and the Security option set in Configuration Manager.
Check the sample script from this article. It is not a working script, that can be used directly. Follow the instructions in comments of the script to tailor it for your use.
Central Technical Support team may ask you to provide them with the logs from VIDEOJET decoder 7000 (VJD-7513). Follow this article and find out how to do this!
Follow the steps below from this article to collect the configuration data file and the maintenance log file that might be requested by Central Technical Support team for troubleshoot & support purposes.
HD Decoders are not downgrade-able lower than the factory default version. All Video Management Systems should not have issues with newer Firmware. All their implemented functions should work.
According to the BVMS 11. Release notes > 2.2. Removed functionality chapter > The digital monitor wall functionality has been removed.
This removal has impact on the BVMS Viewer → Decoders are not supported anymore in BVMS Viewer starting with version 11.0
Other devices and functions that have been removed to ensure software security:
Map migration (removed Autodesk design review installation)
SMS gateway
Dibos/ BRS
Note: The Monitor Group functionality is still available in BVMS Professional/ Plus/ Lite.
Monitor Group gives operators flexible control over the content of a video wall or allows them to let the system take over this control automatically based on pre-defined scenarios. This article describes how to create a Monitor Group on a decoder VJD 7xxx/ 8xxx in BVMS Configuration Client