Bosch Building Technologies

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    100% helpful (3/3)
    ‎07-25-2024 09:38 AM
    Find out from this article which Bosch encoders and decoders are compatible with BVMS
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    100% helpful (1/1)
    ‎05-31-2022 02:34 PM
    This article contains the correct default IP address of Videojet decoder 8000 at the factory default
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    100% helpful (1/1)
    ‎09-13-2022 09:00 AM
    *Firmware 9.10 must be installed prior to installation of this firmware 9.51. Firmware download location: Download Store or on the product page > Downloads: VIDEOJET decoder 8000 page
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    100% helpful (1/1)
    ‎07-09-2024 11:09 AM
    If you forgot the service level password for you Bosch IP camera and you want to reset its password, the Central Support Team can help you.
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    100% helpful (3/3)
    ‎04-05-2021 04:24 PM
    This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default. Article requirements: VIDEOJET decoder 8000/ 7000 Keyboard monitor
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    100% helpful (1/1)
    ‎07-03-2023 11:43 AM
    If your VIDEOJET decoder does not seem to work properly, most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device.
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    100% helpful (1/1)
    ‎09-12-2022 04:27 PM
    This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder.
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    ‎07-26-2024 08:31 AM
    This article recommends what convertors to use with the Videojet Decoder 7523 to ensure compatibility with KBD Universal XF.
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    ‎05-30-2024 04:11 PM
    The information regarding the ports can be found in BVMS – Configuration Manual (page 366), should the customer use BVMS as a VMS.
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    ‎02-13-2024 08:29 AM
    If the ‘decoder offline’ message occurs during the FW upgrade from 54.7 to 54.8,  try to use another version of Configuration Manager, or remove the password temporarily.
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    ‎01-25-2024 09:31 AM
    It is not possible to have a custom layout, such as 2 X 3. Supported layouts depend on physical characteristics of monitor and on the set aspect ratio. For example, for a monitor with optimal resolution 1920x1080 the following layouts are supported. Other resolutions may have different values. Any resolutions are supported.
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    ‎01-11-2024 10:06 AM
    “Error: Discontinuity in network stream!” appears randomly on the monitor/s connected to the VIDEOJET Decoder 7000 (7513). What could be the likely cause of this?
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    ‎05-31-2024 03:34 PM
    Starting with firmware 6.51.0026, clearing passwords was changed to only reset service user level password.
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    ‎10-13-2023 08:11 AM
    This article presents the the successor of VIDEOJET Decoder 7000 (VJD-7513). The replacement of it is F.01U.407.935 / VJD-7523.
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    ‎05-13-2024 10:19 AM
    The RTC_AUDIO_LOUDSPEAKER_ON_OFF flag is not activated.
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    ‎12-20-2023 03:08 PM
    The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
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    ‎03-30-2022 03:28 PM
    VIDEOJET decoder 3000 is only capable of decoding H.264 video.
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    ‎07-21-2023 11:02 AM
    Find out from this article what to do when the Decoder VJD-7513 with FW 10.31.0005 is displayed in BVMS but: First monitor connected on HDMI to HDMI on monitor shows images. Second monitor connected via a USB-C-to-DP cable to the DP port on the monitor shows no output on the second monitor.
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    0% helpful (0/1)
    ‎07-17-2023 11:13 AM
    “Error message” occurs while trying to upgrade the Firmware of VJD-7513 from firmware version 9.51 to 10.23. Configuration Manager 7.61 is used.
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    ‎06-08-2023 09:46 AM
    This article provides the Firmware  of the VJD-7513 is also suitable for the successor model VJD-7523.
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