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    3 weeks ago
    Related Products MIC IP starlight 7000i (MIC-7502-Z30x), MIC IP fusion 9000i (MIC-9502-Z30xxx) MIC IP starlight 7100i (MIC-7522-Z30xx), MIC IP Ultra 7100i (MIC-7504-Z12xx) AUTODOME IP starlight 7000i (NDP-7512-Z30xx) Symptoms Complaints received about video performance in terms of sharpness, focus, and color. AUTODOME IP starlight 7000i, MIC IP starlight 7100i. Complaints received about focus failure, MIC IP starlight 7000i, MIC IP fusion 9000i . Complaints received about NTCIP control of Autofocus, Autoiris, and MIC wiper. All Models. Diagnosis Video Performance MIC IP 7000i, MIC-9000i: Focus failures caused by an unexpected range of tolerances in a small percentage of lenses. AUTODOME IP starlight 7000i: Incorrect default settings, camera block performance, and compatibility issue between the optical characteristics of the bubble and the camera block. MIC IP starlight 7100i : Sharpness and color performance were not aligned with the previous model. NTCIP Controls Autofocus and Autoiris functions were released in 2007, but the NTCIP standard was changed in 2014. These functions were not used in the ITS market until recently. NTCIP Wiper Operation This operation was never implemented and no complaints were received until June, 2020. Solution FW release 7.72.0008 Contained camera block FW for video improvements for the MIC IP starlight 7100i and the AUTODOME IP starlight 7000i . Contained the NTCIP Autofocus, Autoiris, and MIC wiper control implementation for all of the models. FW release 7.80.0128. Contains new camera block FW with additional video improvements for the AUTODOME IP starlight 7000i and still contains the camera block FW for the MIC IP starlight 7100i. Contains new camera block FW with focus improvements for the MIC IP starlight 7000i and MIC IP fusion 9000i. NOTES: All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached. The MIC IP starlight 7000i and MIC IP fusion 9000i focus improvements are only applicable to a specific S/N range, so there is a separate FW upgrade for these models.
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    ‎03-24-2021 10:22 PM
    Related Products AUTODOME 7000 HD, MIC 7000i, and MIC 9000i Question  Why is the minimum FW version 6.52.0003 for these models? Answer In November 2018 an internal hardware (HW) change was made to these models that requires this new minimum FW version. The new HW version isn't backwards compatible with older FW versions. Question If the unit has been upgraded to a higher version, how do I get the 6.52.0003 FW? Answer This FW version was only released for these three models, so it isn't available on the Bosch Download Store. At this time, please contact Technical Support to obtain this FW. It will be available on the individual Product catalog pages by March 11, 2019 (or sooner).
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