Milestone search tools (People & Vehicles) find results for other cameras. But the Bosch Forensic Search Agent finds zero results for DINION IP starlight 7000 FW v7.89. Why?
The available cameras in the configuration dialog is controlled by 2 criteria: The camera needs to be a Bosch camera AND the camera needs to have some metadata recording available in XProtect
If you have for e.g. a SNC-EM642R camera and you want to find out which device packs you need for your entire solution, follow the steps from this article.