BVMS Lite and BVMS Viewer are BVMS editions that you can download and activate free-of-charge.
How can I set-up a basic (live and recorded video) BVMS system?
First, you need to download the software package, active the BVMS Lite license and install the software. This is described in this article: BVMS - Activating a license.
Second, you need to prepare an iSCSI environment which is suitable for recording video. Any Windows Server based operating system will do. This is described in this article: BVMS - Configuring a Microsoft iSCSI target.
Last, you need to add cameras to the system and start the recording. This is described in this youtube video: How to add a new camera using Configuration Client (BVMS).
Now, have a look at the Operator Client quick guide and you're ready to go!
Where can I get more information on advanced functionality?
Once the software (configuration client or operator client) is running you can press F1 at any time to open the embedded software help! All of the advanced functionality BVMS offers is explained in the help files.
The password for the local admin and diagnostic port is set to the same starting with E2800 controller firmware 11.40.2 or later.
In case a user does not know his password any longer, it is not possible to reset and re-configure this password by using the diagnostic port (serial port on the rear side near the uplink ports of the controller). With controller firmware older than 11.40.2 it was possible to reset the Administrator Password needed for configuration. But older NetApp controller firmware cannot and must not be used any longer due to other technical reasons. When accessing the Management Port IP to enter the WEB GUI of the NetApp E2800 system for configuraiton or support data collection, the Administrator Password is required. For the time being this is reported to NetApp to work out a solution for all NetApp customers and BOSCH.
Solution and Procedure:
Right now, BOSCH and our customers have no documented instruciton or procedure to remove / reset the password. We are working ont hat with high preassure and awareness. We kindly ask all customers requiring access to the configuraiton but having not the Administrator Password on hand for configuraiton, to reach out to BOSCH support and ask to sent the requewst immediately up to a Levle 3 Ticket to the Gatekeeper team at BOSCH BT-SC/ETP-MKP2 or BT-VS Support in the BU.
This article describes how to set LUNs on a target to Read Only via Configuration Manager.
If you want to move a Storage from one VRM to another, this procedure is needed in Order to retain your video footage until the desired Retention Time is over. All you need is the Configuration Manager on a PC in the same Network as the VRM. If you don’t have the Configuration Manager, you can download it here.
Please be aware that setting the LUNs to Read only will decrease the Capacity of the VRM, which might lead to a lower Minimum Retention Time then desired. Calculate upfront, if the available Storage is enough!
Start the Configuration Manager and add the local VRM to the System.
Change to the Tab My devices and select the Target on the Storage Device you want to move.
Set all LUNs to the Type Read Only. It should look like this then.
Now press the button Set and acknowledge it in the next window.
After, the window looks like this and the LUNs are now in Read Only Mode.
Now you need to wait until your desired Retention time passed (eg 30 days), afterwarts you can remove the Storage from the VRM and add it to another VRM (In this Process the Storage needs to be Factory defaulted to work).
In August 2018 (10-08-2018) the VRM version 03.71.0029 was released.
The Video Recording Manager 03.71.0029 is fully supported with BVMS 8.0 and Product Management of BVMS and VRM recommend to use this VRM version instead of the former Release version of VRM 03.70.0056.
Changes / Bug Fixes:
One of the main bugfix reasons to use VRM 03.71.0029 is a fix in regards to correct display and replay of recorded clips in continous and alarm recording mode. This fix is listed on page 2 of hte attached Relase Letter.
For Troubleshooting and support reasons it is essential to double-check a reported gap in recording and to analyze on Level 2 and Level 3 support side what circoumstanced could lead to a video gap. See in the following chapter what kind of data a trained BOSCH partner, Installer or Video expert should provide to the BOSCH Technical Support to advise on next steps. The data described here below can and should be collected before the software VRM is changed and updated to a latger version. Note: Video Recording Manager version 03.71.0029 is not the latest available version of VRM, but in combination with other 3rd party implemantation or usage of special BOSCH VMS software version (e.g. BVMS 8.0) this VRM version 03.71.0029 may be required.
VRM logging to collect for in depth expert troubleshooting
In certain situations and troubleshooting scenarios extended logfiles might be required. The BOSCH Level 1 and BOSCH Level 2 team will assist all users on how to collect these data and cooperate with the BOSCH Level 3 Support where needed.
Backup the configuration of BVMS and VRM (BVMS elements and VRM config.xml file)
Enable debug logging of the VRM Depending on the used Configuraiton Software the debug logging need to be enabled to get an extended logging informaiton. In case a gap in recording happened in the past it is anyhow helpful to enable the debug logging for a defined time for future incidents. To analyze the already occured video recording gap the available VRM logging must be collected.
Depending on 32-Bit or 64-Bit version of the VRM software, the loggings are found in the "primary" or "secondary" sub-directory structure. Surch for ...\Bosch\Video Recording Manager\VRM Server folder at your VRM server to find a similar directory view like shown in the screenshot here below:
Inside the directory "log" the standard logging data of the VRM are found and need to bre collected. In addition to the standard logfiles of the relevant day, the debug logging from a defined time period need to be provided in case debug logging was enabled prior to an incident.
Here the "debug" logfiles are found: The debug loggins are saved in a special directory "debug".
The Spanhistory logging does provide details of the storage usage. It describes which internal "storage block" was used. It describes the IP of the target, the LUN and the block used for a recording. The Spanhistory of the day where the recording was done and shows issues (e.g. the video reocriding gap), the related spanhistory logfiles is required.
As seen in an earlier screenshot above the VRM configuration file is found in the directory: ...\Bosch\Video Recording Manager\VRM Server\primaryAll versions of the config.xml need to be provided to the Technical Support.