BVMS customers can download camera updates free of charge, in order to integrate approved, third-party cameras. BVMS scans for third-party cameras, automatically configuring motion and other key events; it also enables installers to configure the most important settings for third-party cameras from a single user interface, without the hassle of having to access the websites of other camera manufacturers.
The attached files include a list of compatible cameras and the ONVIF mapping files for each specific BVMS version.
Possible Communication Issue between BVMS 8.0 Central Server and Video Recording Manager (VRM) 3.7x with BVMS 8.0 installed on different Servers.
Communication can get interrupted and configuraiton might fail if the below desribed actions are not performed. If your system is affected or not is described here as follows:
There can be authentication issues between the BVMS Central Server and the Video Recording Manager in case they are installed on different Servers.
It is possible to see reports at the BVMS 8.x system alarms that VRM reports wrong version
Please check in the VRM debug logging if the following logline indications can be found
CONFIG;DEBUG;SENDING XPATH /SYSTEM/DEVICES/DEVICE as well as HAS NO CONFIGURED NODE, SET TO CONFIGURED
CONFIG;INTERNAL;/SYSTEM/DEVICES CHANGED IN CONFIG. DEVICEID= [DEVICE IP]\0;SYSINFO;INTERNAL;LINE 1 HAS NO CONFIGURED NODE, SET TO CONFIGURED
In general please keep in mind, that it is strongly recommended to use VRM 3.71.00xx with BVMS 8.0. Do not use any older VRM version like 03.71.0022. The 03.71.0029 and Releaseletter is available at the BOSCH DownloadStore (status update 2018-10-26). https://downloadstore.boschsecurity.com/FILES/Setup_VRM_03.71.0029_win32.zip Release Letter: https://downloadstore.boschsecurity.com/FILES/Bosch_Releaseletter_VRM_3.71.0029.pdf
At the VRM system / server, please check and ensure that the following Microsoft software packages are pre-installed:
.NET framework 4.6.2 or higher
Redistributables for Visual Studio 2015
In case one component is missing, please perform the following steps:
Download the missing Microsoft components. Note: When using BVMS 8.0 the VRM is typically a 32-Bit VRM software. Therefore the 32-Bit Microsoft packages are needed. Component that was seen as missing is the >> “Visual C++ Redistributable for Visual Studio 2015” https://www.microsoft.com/en-US/download/details.aspx?id=4814 Please choose the 32-Bit version of that when using with 32-Bit VRM and the >> .NET framework 4.6.2 or higher (NDP462-KB3151800-x86-x64-AllOS-ENU.exe) https://www.microsoft.com/en-US/download/details.aspx?id=53344
Stop the VRM (rms.exe) service in Windows services
Install those components with Administrator rights at the VRM server Reboot the server after installation of the Microsoft components
Check if the VRM service is running and if needed Re-Start the VRM (rms.exe) service
Check that the combination of messages are not longer seen in the VRM debug logging
The VRM package is enhanced and useres should no longer run into this issue with VRM 3.81 and newer versions. Please be aware that BVMS releases are tested with certain VRM verions. This still can offer to install a newer VRM than originally rolled-out in the BVMS overall installer. For all VRM versions 3.7x and below 3.81 it is needed to add this packages.
The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.
An attachment is added to this article for each BVMS version. Currently the upgrade guides for BVMS 8.0 and 9.0 are attached to this article. From BVMS 10.0 onwards a description on how to migrate systems has been included as well.
The BVMS Operator Cliet can be automatically logged in by using parameterized startup. For this, a new shortcut to the OperatorClient.exe needs to be created, and the target of the shortcut needs to be adjusted. The text between ** needs to be adjusted to the specific situation.
"*BVMS installation directory*\bin\OperatorClient.exe" /user="*username*" /password="*password*" /connection="*ip address*"
"C:\Program Files\BOSCH\VMS\bin\OperatorClient.exe" /user="Admin" /password="password123" /connection="192.168.20.120"
The connection parameter works with BVMS 9.0 and newer. The username and password parameters are working from BVMS 5.0 onwards.
The username and password are stored as cleartext in the target of the shortcut, which could be considered a security risk.
When using the BVMS 9.0 installer on a Windows 10 "October 2018 update" machine (Build 1809) the SNMP services cannot be installed.
Microsoft has changed the way the SNMP services are installed in Windows 10 "October 2018 update".
The SNMP services need to be installed manually.
This can be done by opening the new "Settings App“:
Manage optional Features
It can also be done using Powershell:
DISM /online /Add-Capability /CapabilityName:SNMP.Client~~~~0.0.1.0
Firmware The table below lists the firmware versions which are used in the BVMS 8.0 system test. Bosch Video Stitcher 126.96.36.199 VideoSDK 6.12.0078 Firmware MPEG-4 4.15.0002 Firmware CPP3 5.74.0004 Firmware CPP4 6.41.0037 Firmware CPP5 6.30.0047 Firmware CPP6 6.41.0037 Firmware CPP7 6.41.0037 Firmware CPP7.3 6.41.0037 Firmware CPP-ENC 5.53.0004 (for VIP X1600 XFM4) Firmware CPP-ENC 5.97.0005 (for VJT XF E family, VIDEOJETdecoder 3000) Firmware X1/X2 2.53.0005 VIP XD HD 1.8 VJD 7000 54.8.2 VJD 8000 9.00.0134 VRM 3.70.0056 VSG 6.42.0010 iOS 9.0.2 / 9.3.5 / 10.3.1 Web Client 11.0.96 Software The table below lists the software versions which are used in the BVMS 8.0 system test. BIS 4.3, 4.4, 4.5 DiBos 8.7 BRS 8.10/8.11 Allegiant MCS 2.94 / 2.95 Intuikey Keyboard 1.96 DVR FW Version 2.3.2 (DVR400 / 600) 3.61 (DIVAR 700) 2.5.0 (Divar AN 3000/5000) 1.2.1 (Divar Network/Hybrid) SQL Server 2014 Operating systems Operator Client Windows 8.1 64-bit; Windows 10 64-bit creators update (1703) Config Client Windows 8.1 64-bit; Windows 10 64-bit; Windows Server2012 R2 64-bit; Windows Server 2016 64-bit. Management Server, Mobile Video Service Windows Server 2008 R2 SP1 64-bit; Windows Server2012 R2 64-bit; Windows Server 2016 64-bit. Cameo SDK 188.8.131.52 BVMS SDK 184.108.40.206 RCPP 220.127.116.11 Hardware drivers NVIDIA Quadro Quadro Pro Driver for Microsoft Windows 7/8.1 (64-Bit) 385.08 (28.June 2017) Quadro Pro Driver for Microsoft Windows 10 (64-Bit) 385.69 (21.September 2017) AMD FirePro Unified Graphics Driver for Windows 8.1/10 (64- bit) 17.Q3 (27.July 2017) Bosch strongly urges customers to use the driver and software versions mentioned above. This ensures that the software can perform its task reliably.
How can I protect my security system, from an IT security perspective?
The attached document explains how the security system can be hardened. Additionally the BVMS - Network Design Guide includes best practices for desgning a secure network.
What is the decoding performance of BVMS? How many cameras can I open on the screen before the systems is overloaded (and frames are being dropped)?
The BVMS client performance overview is attached to this article and shows, based on several workstation configurations and a specific BVMS version, how many cameras can be opened before the workstation is overloaded.
Compared to hardware, in which it is relatively easy to define an end-of-support concept based on the expected lifetime, software behaves totally different. In theory, when the environment does not change, software can still be running ten years after it has been installed. As new versions of the software are released regularly, it is important for customers to know what they can expect from Bosch Building Technologies when the software is purchased. This document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside. Additionally this document lists the up-to-date situation for all of those software packages.
In this article we cover the following basic questions:
How to Factory Default a NetApp E-Seires unit by using BOSCH tools and NetApp WEB GUI?
How to download the NetApp Support Bundle of a reachable online NetApp Storage Array
How to Factory Default a NetApp E-Series that you bought via BOSCH sales channel? Using the BOSCH Configuraiton Manager 6.00 or 6.01 the NetApp models E2600, E2700 and E2800 can be managed. Especially we recommend to use the BOSCH Configuration Manager version 06.01 when using a NetApp E2800 to have all models (also former models E2700 and E2600) supported. Also in the BOSCH Configuraiton Manager 6.01 the Basic configuration for the initial setup is helpful as well as the Factoury Default option and Clear option is available. Of cours the NetApp E2800 offers also a WebGUI by using the IP of the management port of a controller. The following screenshot made from the BOSCH Conmfiguration Manager shows the options available in the tab "Basic Configuration" when a NetApp E-Series (DSA E-Series) is already added to a VRM system in the Configuraiton Manager. The Button "Defaults" is used to trigger the "Reset Storage Array" mechanism of NetApp. At a E2800 all configuration is eliminated but the Management Port IP still remains to ensure that the WEB GUI of NetApp and the communiction of the BOSCH Configuraiton Manager can still work.
How to download the NetApp Support Bundle of a reachable online NetApp Storage Array In the Tab "My Devices" of the Configuration Manager 6.01 and newer versions you can also now download the Support Bundle (collection of logfiles) from a NetApp E2800 stroage system. Select the NetApp E2800 in your device tree that is added to a VRM system and right-click on it. There you find "File Download" and "Maintenance Log..." - Choose that to download the NetApp Support Bundle.
The entire BVMS installation package, available on the downloadstore, contains the client as well as the server components. When a BVMS client needs to be deployed, all of this data (over 2.5GB) needs to be copied to the target workstation, which can be quite a challenge in some environments.
Once the BVMS Management Server is set-up, it creates a client installation package (mainly used for the auto-upgrade functionality). This client installation package is a lot smaller compared to the full installation package and is located on the BVMS Management Server (assuming the default installation directory is used):
In order to use the client installation package: copy all the files in this directory from the management server to the new workstation and start BVMS.msi (please note Setup.exe will trigger the auto update mechanism, which will not work as there are no existing components to be updated). The MSI will start the installation process and will allow you to select Operator Client, Configuration client and/or SDK. Please note:
The correct version of the .NET framework will need to be installed manually before this procedure is used. This can be found in the zip file available in the product catalogue: “zip file extraction location”\ISSetupPrerequisites\Microsoft .NET Framework x.x.