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    Security: Video

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    ‎10-22-2018 05:03 PM
    Learn how to design a network on which BVMS can run comfortably.
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    ‎08-08-2018 11:06 AM
    Want to know how flexible BVMS can assign streaming profiles to cameras?
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    ‎03-27-2020 11:48 AM
    Do you want to know more about designing a BVMS system?
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    ‎04-02-2020 10:17 AM
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version. An attachment is added to this article for each BVMS version. Currently the upgrade guides for BVMS 8.0 and 9.0 are attached to this article. From BVMS 10.0 onwards a description on how to migrate systems has been included as well.
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    100% helpful (3/3)
    ‎10-25-2019 12:48 PM
    Possible Communication Issue between BVMS 8.0 Central Server and Video Recording Manager (VRM) 3.7x with BVMS 8.0 installed on different Servers. Problem Identification Communication can get interrupted and configuraiton might fail if the below desribed actions are not performed. If your system is affected or not is described here as follows: There can be authentication issues between the BVMS Central Server and the Video Recording Manager in case they are installed on different Servers. It is possible to see reports at the BVMS 8.x system alarms that VRM reports wrong version Please check in the VRM debug logging if the following logline indications can be found CONFIG;DEBUG;SENDING XPATH /SYSTEM/DEVICES/DEVICE as well as HAS NO CONFIGURED NODE, SET TO CONFIGURED CONFIG;INTERNAL;/SYSTEM/DEVICES CHANGED IN CONFIG. DEVICEID= [DEVICE IP]\0;SYSINFO;INTERNAL;LINE 1 HAS NO CONFIGURED NODE, SET TO CONFIGURED Solution In general please keep in mind, that it is strongly recommended to use VRM 3.71.00xx with BVMS 8.0. Do not use any older VRM version like 03.71.0022. The 03.71.0029 and Releaseletter is available at the BOSCH DownloadStore (status update 2018-10-26). https://downloadstore.boschsecurity.com/FILES/Setup_VRM_03.71.0029_win32.zip Release Letter: https://downloadstore.boschsecurity.com/FILES/Bosch_Releaseletter_VRM_3.71.0029.pdf At the VRM system / server, please check and ensure that the following Microsoft software packages are pre-installed: .NET framework 4.6.2 or higher Redistributables for Visual Studio 2015 In case one component is missing, please perform the following steps: Download the missing Microsoft components. Note: When using BVMS 8.0 the VRM is typically a 32-Bit VRM software. Therefore the 32-Bit Microsoft packages are needed. Component that was seen as missing is the >>   “Visual C++ Redistributable for Visual Studio 2015”            https://www.microsoft.com/en-US/download/details.aspx?id=4814 Please choose the 32-Bit version of that when using with 32-Bit VRM and the >>  .NET framework 4.6.2 or higher (NDP462-KB3151800-x86-x64-AllOS-ENU.exe)       https://www.microsoft.com/en-US/download/details.aspx?id=53344 Stop the VRM (rms.exe) service in Windows services  Install those components with Administrator rights at the VRM server Reboot the server after installation of the Microsoft components Check if the VRM service is running and if needed Re-Start the VRM (rms.exe) service Check that the combination of messages are not longer seen in the VRM debug logging The VRM package is enhanced and useres should no longer run into this issue with VRM 3.81 and newer versions. Please be aware that BVMS releases are tested with certain VRM verions. This still can offer to install a newer VRM than originally rolled-out in the BVMS overall installer. For all VRM versions 3.7x and below 3.81 it is needed to add this packages.
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    ‎06-07-2018 06:30 PM
    The table below lists the firmware versions which are used in the BVMS 7.5 system test.
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    ‎03-27-2020 11:51 AM
     The attached documents show the different design options that are available when designing a BVMS system.
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    ‎04-27-2020 02:31 PM
    Learn more about virtualization!
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    ‎05-18-2018 07:33 PM
    Firmware The table below lists the firmware versions which are used in the BVMS 8.0 system test. Bosch Video Stitcher 1.6.0.63 VideoSDK 6.12.0078 Firmware MPEG-4 4.15.0002 Firmware CPP3 5.74.0004 Firmware CPP4 6.41.0037 Firmware CPP5 6.30.0047 Firmware CPP6 6.41.0037 Firmware CPP7 6.41.0037 Firmware CPP7.3 6.41.0037 Firmware CPP-ENC 5.53.0004 (for VIP X1600 XFM4) Firmware CPP-ENC 5.97.0005 (for VJT XF E family, VIDEOJETdecoder 3000) Firmware X1/X2 2.53.0005 VIP XD HD 1.8 VJD 7000 54.8.2 VJD 8000 9.00.0134 VRM 3.70.0056 VSG 6.42.0010 iOS 9.0.2 / 9.3.5 / 10.3.1 Web Client 11.0.96 Software The table below lists the software versions which are used in the BVMS 8.0 system test. BIS 4.3, 4.4, 4.5 DiBos 8.7 BRS 8.10/8.11 Allegiant MCS 2.94 / 2.95 Intuikey Keyboard 1.96 DVR FW Version 2.3.2 (DVR400 / 600) 3.61 (DIVAR 700) 2.5.0 (Divar AN 3000/5000) 1.2.1 (Divar Network/Hybrid) SQL Server 2014 Operating systems Operator Client Windows 8.1 64-bit; Windows 10 64-bit creators update (1703) Config Client Windows 8.1 64-bit; Windows 10 64-bit; Windows Server2012 R2 64-bit; Windows Server 2016 64-bit. Management Server, Mobile Video Service Windows Server 2008 R2 SP1 64-bit; Windows Server2012 R2 64-bit; Windows Server 2016 64-bit. Cameo SDK 1.3.0.0 BVMS SDK 1.9.0.0 RCPP 4.53.0.35 Hardware drivers NVIDIA Quadro Quadro Pro Driver for Microsoft Windows 7/8.1 (64-Bit) 385.08 (28.June 2017) Quadro Pro Driver for Microsoft Windows 10 (64-Bit) 385.69 (21.September 2017) AMD FirePro Unified Graphics Driver for Windows 8.1/10 (64- bit) 17.Q3 (27.July 2017) Bosch strongly urges customers to use the driver and software versions mentioned above. This ensures that the software can perform its task reliably.
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    ‎03-27-2020 11:48 AM
    Are you writing the specification of a video surveillance system?
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    ‎03-27-2020 11:53 AM
    The attached document describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.  
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    ‎05-25-2020 02:34 PM
    Question Dear Bosch, you have so many nice articles related to BVMS on the knowledge base( 😉 ). I would really like to have a consistent overview of the available information. Answer Sure! Status Article Description   Bosch Visio Design Icons Set of Visio Design icons for Bosch products. Updated!  BVMS - Device Compatibility This document describes how BVMS works with older and newer Bosch cameras.   BVMS - Single port connectivity  This document describes how the SSH functionality works.   BVMS - Configure time services  This document provides a guideline on how to configure time services.   BVMS - Merging VRM systems  This document describes how to merge two VRM systems into a single system.   BVMS - Operator quick guide This document serves as a quick guide for operators. Updated!  BVMS - Streamlining This document describes the streamlining concept. Updated!  BVMS - Configuring a Microsoft iSCSI target This document explains how a Microsoft iSCSI target can be configured. Updated!  BVMS - Deployment guide This document describes how a BVMS system can be deployed from the commandline. This is useful when using software deployment environments. Updated!  Virtualization - A concept explained This document explains virtualization. Updated!  BVMS - Upgrade guide Described the process on how to upgrade a system (checklist)   BVMS - BIS Connectivity Describes how to connect BVMS to BIS Updated!  BVMS - SDK help Provides instructions and examples on how to use the BVMS SDK   BVMS - Keyboard shortkeys Shows a (normal computer) keyboard and the shortkeys that are available for BVMS.   BVMS - OPC Server Describes the functionality available in the OPC server.   BVMS - Mobile Video Service Describes the Mobile Video Service conceptually.   BVMS - GDPR Description on how GDPR impacts BVMS.   BVMS - Network design guide First version composed together with ASA. Feedback welcome! Updated!  BVMS - Upgrade guide Describes how to upgrade a BVMS system step by step. Updated!  BVMS - System design guide Previously known as pre-sales guide.   BVMS - Policy based recording Describes the “cameras and recordings” tab, in addition to the product manuals. Updated!  BVMS - Blueprints Shows general BVMS system design blueprints.   BVMS - Activate demo license Describes how customer can generate and activate their own demo license. Includes link to the LIF file. Updated!  BVMS - AE Specification Architects and Engineering specification.   BVMS - Automatic login of Operator Client Describes the parameters which allow the operator client to automatically login. Updated!  BVMS - ONVIF Compatibility Lists the tested ONVIF devices.   BVMS - Configuring LDAP Explains how BVMS can be connected to a LDAP environment.   Safe software delivery Describes how customers can check the integrity of the installation zip files.   BVMS - Client installation package Describes how a reduced client installation package can be used.   BVMS - Decoding performance Shows the workstation performance   BVMS - Migrating SQL Database Describes how to migrate the SQL database to a different server. Updated!  BVMS - Securing the security systems Describes how to secure a BVMS system.   BVMS - ANPR by ISS Describes how to configure ISS SecureOS and BVMS to combine ANPR functionality.   BVMS - IEC62676-1 Describes how BVMS meets the requirements specified in IEC62676-1   BVMS Lite - Quick start guide Describes how BVMS Lite can be set-up.   How-to: Transition from Project Assistant to (B)VMS Have you ever wondered how to best transition from the Project Assistant to (B)VMS?   Software-defined video surveillance storage Describes the collaboration between HPE, SUSE and Bosch in modernizing video surveillance storage.   BVMS Person Identification - Data Protection Information The attached document aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification.   Software Service and Support Describes how software moves through the product lifecycle. New! VRM eXport Wizard Describes how to use the VRM eXport wizard New! BVMS Project checklist The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. New! BVMS - Automated firewall configuration How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system? New! BVMS - Store snapshot of all cameras My customers asks me to store the field of view of the cameras connected to BVMS. Is there an easy way to achieve this without opening every camera manually? New! BVMS - Demonstrating (JPEG) cameras How can I use "virtual" cameras to demonstrate BVMS?
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    ‎01-15-2019 05:10 PM
    In this article we cover the following basic questions: How to Factory Default a NetApp E-Seires unit by using BOSCH tools and NetApp WEB GUI? How to download the NetApp Support Bundle of a reachable online NetApp Storage Array   How to Factory Default a NetApp E-Series that you bought via BOSCH sales channel? Using the BOSCH Configuraiton Manager 6.00 or 6.01 the NetApp models E2600, E2700 and E2800 can be managed. Especially we recommend to use the BOSCH Configuration Manager version 06.01 when using a NetApp E2800 to have all models (also former models E2700 and E2600) supported. Also in the BOSCH Configuraiton Manager 6.01 the Basic configuration for the initial setup is helpful as well as the Factoury Default option and Clear option is available. Of cours the NetApp E2800 offers also a WebGUI by using the IP of the management port of a controller. The following screenshot made from the BOSCH Conmfiguration Manager shows the options available in the tab "Basic Configuration" when a NetApp E-Series (DSA E-Series) is already added to a VRM system in the Configuraiton Manager. The Button "Defaults" is used to trigger the "Reset Storage Array" mechanism of NetApp. At a E2800 all configuration is eliminated but the Management Port IP still remains to ensure that the WEB GUI of NetApp and the communiction of the BOSCH Configuraiton Manager can still work. How to download the NetApp Support Bundle of a reachable online NetApp Storage Array In the Tab "My Devices" of the Configuration Manager 6.01 and newer versions you can also now download the Support Bundle (collection of logfiles) from a NetApp E2800 stroage system. Select the NetApp E2800 in your device tree that is added to a VRM system and right-click on it. There you find "File Download" and "Maintenance Log..." - Choose that to download the NetApp Support Bundle.          
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    ‎01-27-2020 09:43 AM
    When working with previous versions of BVMS, remote connectivity was cumbersome due to the amount of port mapping that needed to be configured. BVMS 7.5 provides a new method of remote connectivity utilizing Secure Shell (SSH) Tunnelling. The attached document (attachments can be found on the bottom of the page) describes the set-up and configuration of the SSH functionality in BVMS.
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    ‎01-14-2020 12:32 PM
    In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required. Hence, the storage space needs to be large enough to store the recordings for the minimum retention. For the maximum retention time this doesn’t have to be the case. Still users might be confused why recordings gaps might appear sort-of randomly, if the system does not have enough storage space to keep all recordings until the maximum retention time is reached. To understand what is going on we have to remember the principle of the VRM block assignment first. For each camera in the system the BOSCH Video Recording Manager (VRM) generates a list of recording blocks (LUNs) on which the camera can next record. Therefore, the VRM makes an estimation based on the data rate and the amount of data of each camera in the system (global optimization). Basically, the VRM predicts when which camera needs a new block and always lists the block which will be the oldest block at the time the camera needs to record on the next block. One could think of it as a “next oldest block” estimation done by the VRM. But the prediction of the VRM might differ from the reality (mainly because of variance in recording bitrate) and this can cause recording gaps if the storage space is not large enough to support the maximum retention time. Let’s have a closer look on the following two cases: Sufficient storage space for maximum retention time Insufficient storage space for maximum retention time Sufficient storage space for maximum retention time In case of sufficient storage space to fulfill the maximum retention time for every camera in the system no random recording gaps will appear, because the VRM will always assign a block containing recordings, which are older than the maximum retention time. Thus, for each camera the recording blocks will be kept until the maximum retention time is reached as illustrated in Figure 1. Figure 1: Enough storage space to cover the maximum retention time for each camera of the system Insufficient storage space for maximum retention time In case the system is designed such that the storage space is not large enough to store all recordings from all cameras until the maximum retention time is reached, the VRM will of course still do its estimation and predict the oldest recording block when a camera will ask for a new block. Assuming an ideal setup (with ideal network connection where each camera has the same data rate and all cameras record the same amount of video data simultaneously), the oldest block would always be assigned by the VRM. Hence, no recordings gaps should appear for recordings older than the minimum retention time, compare Figure 2. This is was most customers falsely assume or expect. Figure 2: Customer expectation of the system behaviour in case of insufficient storage space to cover the maximum retention time for each camera of the system However, in reality the stated assumptions do not apply. Network connection, data rate, amount of recorded video data, etc. varies. Thus, the “next oldest block” estimation of the VRM can differ from reality. Since each camera already got its block list from the VRM and records according to this block list, it can happen that not the truly oldest block is used and recording gaps appear as shown in Figure 3. Figure 3: System behaviour in case of insufficient storage space to cover the maximum retention time for each camera of the system How to avoid or minimize this effect To avoid this effect of random recording gaps simply add enough storage to your system. To get the best out of your system in terms of storage usage, the optimum would be to set the maximum retention time to storage limit, see Figure 4, but that is almost impossible to realize in practice. Figure 4: In principle a maximum retention time set to the storage limit would avoid random recording gaps Option 1 to minimize the effect in practice is to estimate the maximum retention time so that it will not exceed the storage limit of the system as illustrated in Figure 5. Figure 5: Maximum retention very close to the storage limit will minimize the random recording gaps Another less recommended option is to set a smaller time difference between the minimum and maximum retention time. But especially when the minimum retention time is shifted closer to the maximum retention time that introduces the risk that the VRM cannot free up storage space in case the minimum retention time is reached, which might result in a recording stop. Thus, we recommend to go for the first option. One last hint: Changing the retention time on a running system is not going to influence the retention time of already recorded blocks. but will of cousre only be applied to new recorded video footage. Hence, changing the retention time is no option for an immediate change of required storage.  
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    2 weeks ago
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. The attachments include a document describing how to use the project checklist and the project checklist itself.
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    100% helpful (2/2)
    ‎10-28-2019 08:43 PM
    BVMS Installer - Windows Pending Restart Message Issue:  The pop-up dialog window message: "Setup has detected a pending restart.  Please reboot the system and rerun the installation"  appears when attempting to run the valid BVMS windows installer package. BVMS Installer Pending Restart Message   Cause:  This is a known Windows specific problem when another (non-BVMS) installer does not properly manage its creation and deletion of the “PendingFileRenameOperations” registry key. The most common user created way for this key value to be left resident in the system is when an installation prompts for a restart, yet the system is not expeditiously restarted.     Resolution:  A. Restart the affected workstation B. If the issue still persists, delete the orphaned "PendingFileRenameOperations" registry key value Open a registry editor, such as Regedit.exe or Regedt32.exe.   Navigate to "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\" In the right navigation pane, right-click the "PendingFileRenameOperations" key value and select delete Close Registry Editor. Run the software Installer again as Administrator   Note:  This message is not a Bosch product failure message. This is a problem within windows and it's registry clean-up handling.  This is a Windows work around. 
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    ‎01-17-2019 10:12 AM
     The Software "VIDOS" or "VIDSO-NVR" with the replay tool "Archive Player for VIDOS" are all rather outdated former software developments of BOSCH ST. We kindly request all our partners and customers in the need to get technical support on license transfers to get in contact with a local BOSCH team (e.g. Sales contact person). Level 2 Support / ASA organization can assist and help you to find a correct contact person as well, but a support ticket should and can no longer be created as license transfers are no longer offered for discontinued and outdated software. Status of Aug 3, 2018   In many countries, the VIDOS Software went end of live 2011. With this announcement, we inform about the discontinuation of the software maintenance and license transfers. Please be aware of the EOL status (End of life). EOL was rolled out globally in June 30, 2011 with some exceptions in North America. December 31, 2012 and later it was no longer possible to purchase the software. End of 2015 License management was restricted. Due to many other changes (Operating system limitations and not state of the art security support), it is anyhow no longer possible to use those software. BOSCH does offer for a long time other software generations and we offer migration support from commercial side to find software today that can meet the needs in projects. Since 2018-08-03, BOSCH Support can no longer offer license transfers for VIDOS and similar former Software packages. Following Type Number and SAP Number is included:   For more details you can check with the Technical Support for video products at BOSCH in your region.
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    ‎11-26-2018 02:22 PM
     In August 2018 (10-08-2018) the VRM version 03.71.0029 was released. The Video Recording Manager 03.71.0029 is fully supported with BVMS 8.0 and Product Management of BVMS and VRM recommend to use this VRM version instead of the former Release version of VRM 03.70.0056. Changes / Bug Fixes: One of the main bugfix reasons to use VRM 03.71.0029 is a fix in regards to correct display and replay of recorded clips in continous and alarm recording mode. This fix is listed on page 2 of hte attached Relase Letter. For Troubleshooting and support reasons it is essential to double-check a reported gap in recording and to analyze on Level 2 and Level 3 support side what circoumstanced could lead to a video gap. See in the following chapter what kind of data a trained BOSCH partner, Installer or Video expert should provide to the BOSCH Technical Support to advise on next steps. The data described here below can and should be collected before the software VRM is changed and updated to a latger version. Note: Video Recording Manager version 03.71.0029 is not the latest available version of VRM, but in combination with other 3rd party implemantation or usage of special BOSCH VMS software version (e.g. BVMS 8.0) this VRM version 03.71.0029 may be required. VRM logging to collect for in depth expert troubleshooting In certain situations and troubleshooting scenarios extended logfiles might be required. The BOSCH Level 1 and BOSCH Level 2 team will assist all users on how to collect these data and cooperate with the BOSCH Level 3 Support where needed. Backup the configuration of BVMS and VRM (BVMS elements and VRM config.xml file) Enable debug logging of the VRM Depending on the used Configuraiton Software the debug logging need to be enabled to get an extended logging informaiton. In case a gap in recording happened in the past it is anyhow helpful to enable the debug logging for a defined time for future incidents. To analyze the already occured video recording gap the available VRM logging must be collected. Depending on 32-Bit or 64-Bit version of the VRM software, the loggings are found in the "primary" or "secondary" sub-directory structure. Surch for     ...\Bosch\Video Recording Manager\VRM Server   folder at your VRM server to find a similar directory view like shown in the screenshot here below: Inside the directory "log" the standard logging data of the VRM are found and need to bre collected. In addition to the standard logfiles of the relevant day, the debug logging from a defined time period need to be provided in case debug logging was enabled prior to an incident. Here the "debug" logfiles are found: The debug loggins are saved in a special directory "debug". The Spanhistory logging does provide details of the storage usage. It describes which internal "storage block" was used. It describes the IP of the target, the LUN and the block used for a recording. The Spanhistory of the day where the recording was done and shows issues (e.g. the video reocriding gap), the related spanhistory logfiles is required. As seen in an earlier screenshot above the VRM configuration file is found in the directory:     ...\Bosch\Video Recording Manager\VRM Server\primaryAll versions of the config.xml need to be provided to the Technical Support.  
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    3 weeks ago
    Collect Video SDK Logs for VSDK based applications:
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