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    Security: Video

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    ‎04-02-2021 05:29 PM
    Load balancing is provided with respect to the bandwidth and the number of iSCSI connections and is configurable per IP address ( iSCSI target). For example: Load-balancing parameters are optimized for the DIVAR IP 5000 default configuration (JBOD). When running DIVAR IP 5000 in RAID 1 mode, load-balancing parameters may need adaptation in BVMS. Navigate in the device tree of BVMS Configuration Client to VRM devices > Local VRM > [Context Menu of the storage expansion] > Load Balancing ***Soft limits is an estimation of 20% base on hard limit value ** Note: Soft Limit not requires since 3.00.x   DIVAR IP all-in one: 5000: The DIVAR IP all-in one 5000 is a RAID 1 and JBOD supported small tower office server for up to 42 channels with 4 internal HDDs and a maximum storage capacity of 48 TB.  7000 2U: The DIVAR IP all-in-one 7000 2U is a RAID 5 and RAID 6 supported 2U rack appliance for up to 256 channels with 8 internal HDDs and a maximum storage capacity of 96 TB. 7000 3U: And the DIVAR IP all-in-one 7000 3U is a RAID 5 and RAID 6 supported 3U rack management appliance for up to 256 channels with 16 internal HDDs and a maximum storage capacity of 192 TB.    Nice to know: For a better understanding of the use of our Bosch products, we encourage  you to join our online Trainings from Bosch Building Technologies Academy When completing the Training Plan you will be able to register for a Expert Level classroom Training offered in different countries across the globe! From our online trainings you can find out: How to license a system that runs in full BVMS mode How to check the health of the system ✔️ System recovery ✔️ Replace a hard drive ✔️ Setup SNMP traps in BVMS ✔️ VRM monitor ✔️ Upgrade using Software Center And many other useful information
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    ‎04-05-2021 12:06 PM
    This article explains how to set an Unconfigured Bad Drive to Unconfigured Good on a DIVAR IP 6000/ 7000. This step is required if the new drive is not listed under Unconfigured Drives. A possible reason for the Unconfigured Bad status is when a device that has not been removed properly is reconnected to the controller.
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    ‎04-05-2021 05:09 PM
    Question   Which are the RTSP request URLs of SONY cameras for getting live stream?   Answer   The URL for RTSP stream (for example in VLC Media Player) should have the following format: rtsp://IP/media/video1 or for Stream 2:   rtsp://IP/media/video2 or in case credentials are needed:   rtsp://user:password@IP/media/video1 Note:   If you cannot access one of the streams , the likely cause for this issue is that the stream is not enabled in the video codec settings.  Solution: SNC-DH140: In the web interface, go to Setup > Camera, and in the video codec Tab, Verify Image 2 Codec is not off. SNC-VM600: In the web interface, go to Setting > Video/Audio, and in the video codec Tab, Verify Image 2 Codec is not off. ❗   Please refer also to the attached document which  describe s  technical details about RTSP streaming function  supported by  the 6th  generation of  Sony Network Came ra s:
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    ‎04-05-2021 04:50 PM
    Question What should you do if the Bosch Remote Portal is not reachable from Configuration Manager?   Are you trying to register your camera in the Bosch Remote Portal and the message below is displayed in Configuration Manager? "Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.
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    ‎11-09-2021 04:43 PM
    Use the CTFID tool (Configuration Tool for Imaging Devices) for configuring the camera. Find in this article the download link and the release note.
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    ‎04-15-2022 02:19 PM
    Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined.
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    ‎04-05-2021 12:04 PM
    The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service. The server supports automatic DNS updates for DHCP configured clients. The latest version is available and can be downloaded from here. According to the Installation Manual of the DIVAR IP 7000/ 6000: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network. The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
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    ‎05-26-2021 08:39 AM
    Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
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    Thursday
    In this article, you will find such an automation process between Bosch Cameras and Advantech Adam I/O devices.
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    ‎08-12-2021 10:00 AM
    Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators. Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.
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    ‎04-05-2021 04:09 PM
    Accidents happen, but cloud backup services from Dropbox help make recovering your lost files easier. If you want to download the Bosch camera videos to your Dropbox account, please follow the steps below. Article requirements: Create a Dropbox account Go to the configuration menu of the Bosch IP camera, either by adding the “IP number/port” of the camera in the address bar/URL (ignore security warnings, and in the pop-up menu; fill in “service” as username and the camera’s password) or by using the “Configuration Manager” (on Windows PC) select the camera, right-click and select “configure verification for camera”. Ignore security warnings, and in the pop-up menu fill in “service” as username and the camera’s password). Check whether the most actual FW is installed on the camera. If not, make sure you do this first ( link download store for FW, Configuration Manager and video security client). Bosch Video Security app installed (IOS, Android and Windows)
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    ‎10-21-2021 03:40 PM
    First recommendation would be to configure the mode for IVA as a trigger, setting IVA as Profile 1 for “trigger off” and IVA as silent for “trigger on”.
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    ‎04-05-2021 05:00 PM
    Question Where are the DIVAR IP 2000 EZ reset options ?
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    ‎04-05-2021 11:55 AM
    Thanks to its integrated, long-lasting wiper, the MIC IP starlight 7000 HD camera captures images of the highest quality all year long, regardless of the weather. This article is meant to provide you with the step-by-step guide to activating the wiper and the white lights illuminator option, if your camera is equipped with both of them. Article requirements: MIC IP starlight 7000 HD Bosch Video Management System version 8.0 (BVMS 😎 Workstation
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    ‎04-05-2021 04:14 PM
    Logs are definitely important. We would even say they are the most important thing for a system to function properly. At some point, the Central Support Team may ask you to provide them with the BVMS Configuration Collection. This article explains you how and where you can get the BVMS Configuration Collection of your system.
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    2 weeks ago
    Follow the instructions from this article and find out how you can activate a license on your Bosch camera.
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    ‎11-11-2021 03:02 PM
    The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions .
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    ‎04-27-2021 03:13 PM
    This article provides you the solution when the MIC IP starlight 7100i camera wiper stops on the screen. Furthermore, you will learn how to perform a physical reset of the camera.
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    ‎04-05-2021 05:03 PM
    When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?
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    ‎08-17-2021 08:34 AM
    Bosch Remote Portal lets you manage which individual user can remotely access and configure particular cameras. Per default a Technician user can access all unrestricted groups and cameras. The Technician can further access all restricted groups and cameras to which he is added to. This article describes how you can add and grant a Technician user permission on a specific group or camera. Article requirements Valid account on Bosch Remote Portal Camera PC
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