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    Security: Video

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    Tuesday
    This article explains how to add new ONVIF cameras to a system that runs in full Bosch Video Management System (BVMS) via the Configuration Client. Depending on the license type you have installed in the Bosch Video Management System (BVMS), you can add a certain number and different types of cameras/ encoders.  BVMS supports 3rd party cameras as well, but they need to be compliant to ONVIF Profile S.
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    ‎10-04-2022 03:40 PM
    Operator Client helps you display the original full image circle of a panoramic camera, its image dewarped or you can select a point of interest of the image.
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    ‎11-15-2022 04:52 PM
    Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.
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    ‎11-16-2022 04:18 PM
    Depending on the FW version of cameras and BVMS version you have installed, different possible situations can occur such as: the cameras are not working because the firmware is old, Configuration Client will display a message like: "unknown platform", Gaps in recordings or not recording at all and so on
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    ‎09-06-2021 10:50 AM
    If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."
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    Tuesday
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.
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    ‎04-05-2021 04:03 PM
    The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.   This procedure should be performed on new appliances that have not yet been deployed. ⚠️ Before performing this procedure you must aware of the following: • Performing this procedure on a commissioned system will result in none specific video loss • Re-imaging the appliance after performing this procedure will result in loss of all data and mirrored sets • Mirroring must be performed in “Disk Management” and not with the chipset provided in the hardware • Creating mirrored sets will result in a performance loss of 20% • All mirrored drives will be converted to “Dynamic Disks” during the mirror creation process • This process can be performed on a two or four drive units
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    ‎04-05-2021 04:27 PM
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in   drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
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    ‎11-24-2022 12:25 PM
    Find out from this article where you can find the installation code needed to license a Bosch camera
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    ‎04-06-2021 08:43 AM
    To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?
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    ‎11-15-2022 05:02 PM
    Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."
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    ‎06-08-2022 07:38 AM
    This article describes step-by-step how you can configure the Remote Portal in order to access the Bosch camera from your tablet or mobile phone via Video Security App.
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    ‎11-22-2022 01:58 PM
    Follow these steps if you need to configure your DIVAR IP 2000/ 5000 to be accessed through the Video Security App via Bosch Remote Portal.
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    ‎04-02-2021 05:32 PM
    After clicking the   Forensic Search button   in Bosch Video Management System (BVMS) - Operator Client,   "Video image is not available" message is displayed. What could be the reason?
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    ‎04-05-2021 11:53 AM
    In order to use the software modules, the software needs to be licensed and to receive licenses for the software, the keys need to be registered online. This article explains how to license a system that runs in full Bosch Video Management System (BVMS) mode with help of Security Systems Software License Manager tool (SLMS).
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    ‎04-05-2021 04:06 PM
    This technical brief will provide the step-by-step procedure on how to configure “BVMS” presets and save views. In order to better utilize system resources, BVMS no longer pre-allocates 99 black presets to newly added PTZ cameras in the system. BVMS does not read any existing presets already configured in the camera.  
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    ‎01-18-2022 02:02 PM
    This information  may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. This method provides the steps for collecting the NetApp DSA E2800 support bundle.
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    ‎04-05-2021 04:09 PM
    This information  may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.
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    ‎04-05-2021 04:30 PM
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    ‎04-05-2021 04:34 PM
    In this article you can find the actions you need to do in order to solve the zoom speed for Autodome NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation. HDR was OFF by default in the 7000, But is ON by Default in the 7000i which has effect on the zoom speed. Therefore, disable HDR to obtain the zoom speeds that match the previous generation of the camera.
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