+++ Update: new Excel template file with detailed explanations of all parameters +++
Intro: The Project Assistant offers two ways of importing existing project data:
Option 1) Importing a .bpassist file, which was exported from the app at some point and which contains all information and data ever created/entered inside the app for that specific project. Simply select the "Project Assistant" mode >> click "continue" >> and press "import".
Option 2) Importing from a tab-separated text file. This option may be useful, if you have existing project data, e.g. in an Excel spreadsheet, which you want to transfer into the Project Assistant for further use.
This article deals with option 2 and explains the steps potentially needed before you can refer to the steps explained in the following Youtube video ("Import from file").
Let's assume you already have existing project data prepared in an Excel spreadsheet and you want to transfer that data into a format that can be imported to the Project Assistant
Go to the Bosch Security Systems DownloadStore and download the provided template file "example_project_import_report_template.txt" or the NEW Excel file " 2019_02_20_example_project_IMPORT_template.xlsx" , which also includes detailed instructions and explanations on each parameter.
Import the .txt template file into Excel by opening the template file with Excel and following these steps:
Select "delimited" as well as "My data has headers."
Select "Tab" in the Delimiters section and finish up the Excel import by pressing "Finish".
INSTEAD, you can also use the NEW Excel file, where you can avoid the above described initial import step of the .txt file.
[Option A] According to the provided data columns, copy and paste your existing data from your initial spreadsheet file into the template file (you do not need to populate every column of the template) [Option B] This option works the other way around. Use the Project Assistant header tags, e.g. [ip], [mac], etc., which you can find in the template file and add these tags to the column headers in your initial Excel spreadsheet (cf. screenshot below). The Project Assistant is capable of searching the .txt import file for these tags and of filtering out the corresponding columns (no matter the order of the columns).
Go to "Save As" in Excel and save the newly populated template file as a "Unicode Text (*.txt")" file
Transfer the file to where you can find it with the Project Assistant and start the app
Create a new project
Set a password for the project itself as well as default passwords for the cameras that you would like to assign
That's it - Now it is time to refer to the Youtube video mentioned above
Enjoy using the Project Assistant and feel free to share your feedback with us!
Possible Communication Issue between BVMS 8.0 Central Server and Video Recording Manager (VRM) 3.7x with BVMS 8.0 installed on different Servers.
Communication can get interrupted and configuraiton might fail if the below desribed actions are not performed. If your system is affected or not is described here as follows:
There can be authentication issues between the BVMS Central Server and the Video Recording Manager in case they are installed on different Servers.
It is possible to see reports at the BVMS 8.x system alarms that VRM reports wrong version
Please check in the VRM debug logging if the following logline indications can be found
CONFIG;DEBUG;SENDING XPATH /SYSTEM/DEVICES/DEVICE as well as HAS NO CONFIGURED NODE, SET TO CONFIGURED
CONFIG;INTERNAL;/SYSTEM/DEVICES CHANGED IN CONFIG. DEVICEID= [DEVICE IP]\0;SYSINFO;INTERNAL;LINE 1 HAS NO CONFIGURED NODE, SET TO CONFIGURED
In general please keep in mind, that it is strongly recommended to use VRM 3.71.00xx with BVMS 8.0. Do not use any older VRM version like 03.71.0022. The 03.71.0029 and Releaseletter is available at the BOSCH DownloadStore (status update 2018-10-26). https://downloadstore.boschsecurity.com/FILES/Setup_VRM_03.71.0029_win32.zip Release Letter: https://downloadstore.boschsecurity.com/FILES/Bosch_Releaseletter_VRM_3.71.0029.pdf
At the VRM system / server, please check and ensure that the following Microsoft software packages are pre-installed:
.NET framework 4.6.2 or higher
Redistributables for Visual Studio 2015
In case one component is missing, please perform the following steps:
Download the missing Microsoft components. Note: When using BVMS 8.0 the VRM is typically a 32-Bit VRM software. Therefore the 32-Bit Microsoft packages are needed. Component that was seen as missing is the >> “Visual C++ Redistributable for Visual Studio 2015” https://www.microsoft.com/en-US/download/details.aspx?id=4814 Please choose the 32-Bit version of that when using with 32-Bit VRM and the >> .NET framework 4.6.2 or higher (NDP462-KB3151800-x86-x64-AllOS-ENU.exe) https://www.microsoft.com/en-US/download/details.aspx?id=53344
Stop the VRM (rms.exe) service in Windows services
Install those components with Administrator rights at the VRM server Reboot the server after installation of the Microsoft components
Check if the VRM service is running and if needed Re-Start the VRM (rms.exe) service
Check that the combination of messages are not longer seen in the VRM debug logging
The VRM package is enhanced and useres should no longer run into this issue with VRM 3.81 and newer versions. Please be aware that BVMS releases are tested with certain VRM verions. This still can offer to install a newer VRM than originally rolled-out in the BVMS overall installer. For all VRM versions 3.7x and below 3.81 it is needed to add this packages.
The attached manual provides information for Mobile Video Service (MVS) within Bosch Video Management System. You can find:
- how to configure the router and Internet Information Service (IIS)
- how to add MVS to BVMS
- user guide
- some troubleshooting tips
Level confidentiality: external
Related Products: Video SDK
Analyzing issues with Video SDK based application is a challenging task. One needs to determine if the issue is based on wrong implementation of the Video SDK functionality, wrong programming practices, functionality and runtime behavior of the system with SDK functionality or Video SDK issues. In order to start troubleshoot Video SDK application support needs the following initial information and logging.
Please prove the following information to support.
2.VideoSDK issue description
What is the expected behavior?
What is the issue?
Which shared resources are accessed by SDK actions? (Dome cameras, decoders, etc.)
Do SDK components interact with an unreliable environment? (Unstable network, offline devices, offline PCs, etc.)
Do SDK components properly handle offline situations? (offline devices, configuration changes, ...)
Please provide source code and/or Log files
The optimal approach is to provide both source code and logging for the problematic Video SDK application.
1.Try to reproduce the issue with one of the Video SDK samples (Advanced C# Sample, Complete C# Sample, Simple C# Sample) and provide the result from the test.
Provide a little sample application that illustrates the Video SDK issue and list the reproduction steps.
Enable VideoSDK backdoor logging, reproduce the issue (note the date and time) and provide the Video SDK logs. How to collect Video SDK log files
This article will guide you how to remedy invalid expansion licences on your Bosch Divar IP 5000 all in one.
Dispite that the registration of your additinal purchased licencens has been completed successfully. The licecens may become invalid after a following reboot. This behaivor is caused by switching the MAC address of your teaming interface.
In order to prevent such behavior or even to revoke your licences as they are already invalid,
please perform the follwing steps:
Download the attachment MacAddress.zip (2 KB) and provide it locally to your DIP all in one
Unzip the archiv, it should extract two files (setMacAddress.cmd / setMacAddress.vbs)
please do not alter or move the files!
Open the command promt (CMD) as adimistrator, e.g. right-click on the windows button and click on Command Promt (Admin)
Run the "setMacAddress.cmd", for this purpose navigate to the location where you have stored the unzipped files and call the "setMacAddress.cmd" file
YOURPATH\setMacAddress.cmd and hit enter
Press the spacebar to continue, after the cursor is blinking again you can close the CMD
Reboot your device, in order to complete the task.
This article provides you with information related to the Windows Firewall, how to access, configure and adjust it.
A firewall is a program installed on your machine or a piece of hardware in your network, that uses a rule-set to block or allow access to a computer, server or network. It seperatres dedicated network segments, likly your LAN from the Internet. Firewalls can permit traffic to be routed through a specific port to a program or destination, while blocking all other traffic.
The Windows Firewall interface can be accessed multiple ways. The way we will look during this TB is via the Windows search function.
Click the Windows icon and type in “firewall“. Then, click on the “Windows Firewall with Advanced Security” icon.
The GUI provides you a general overview, about the basic function of the software. Displaying the current status of the firewall also which profiles are currently set up. By default the firewall should be enabled.
We strongly recommend that the Windows Firewall is enabled on all your Bosch devices featuring a Windows Operating System.
There are 3 different profiles within your Windows Firewall, which are simply groups of different firewall rule-sets, depending where your machine is currently connected.
Public Profile: This profile is used when the computer is connected directly to a public network like a restaurant, library or airport. This profile should be the most restrictive because security is usually not well controlled in public places.
Private Profile: This profile is used if your are only connected to a private network, not directly to the Internet. In these cases, your device is located behind a router or hardware firewall. Which allows to set this profil less restrictive.
Domain Profile: This profile is used when the machine is connected to a domain controller, which in turn is controlling a windows domain. This profile should be the least restrictive of the other profiles because security is usually very well controlled within a domain.
by default the Windows Firewall behavior is the following:
Windows Firewall never blocks outgoing traffic. Any requests sent out from the server will not be hindered in any way.
Windows Firewall blocks all incoming traffic, except for traffic that is in responses to a request. This means that if you make a request to Google, Google’s inbound reply to your outbound request will not be blocked.
Windows Firewall blocks all other traffic. This means that any traffic that is not explicitly allowed is blocked in the firewall.
In the Windows Firewall we can filter connection in two different kinds: port exceptions (rule assigned to a dedicated port number) and program exception (rule assigned to a dedicated program)
In general we need to distinguish between the inbound (frome somewhere to your machine) and outbound (from your machine to somewhere) rule-set.
Open a port in the firewall (inbound rule)
In the Windows Firewall with Advanced Security window, right-click "Inbound Rules", and then click "New Rule..." in the action pane.
"Rule Type" dialog box, select "Port" depending on your need and then click "Next".
In the "Protocol and Ports" dialog box, select "TCP". Then select "Specific local Ports", and then type the port number and then click "Next".
In the "Action" dialog box, select "Allow the connection" and then click "Next".
In the "Profile" dialog box, select any profiles that apply and then click "Next". (We have allowed all three for demonstration purposes, your selection may vary.)
In the "Name" dialog box, type a name and description for this rule, and then click "Finish".
At this point, you will now see a new rule in the main firewall rules in the center section, as well as a new listing in the right window panel.
Open a program in the firewall (inbound rule)
Click on the "Inbound Rules" option on the top left of the firewall interface. Then, click on the "New rule…"
Under "Rule Type" dialog box, select the option "Program" and then click "Next".
Select the option "This Program path" browse to the path/location of the program and click "Next".
Next, we select the option “Allow the connection” and then click “Next”.
Select the "Profile" the rule will be applied to and click "Next". (We have allowed all three for demonstration purposes, your selection may vary.)
Select a "Name" and "Description" for this rule and then Click “Finish”.
At this point, you will be dropped back to the main firewall screen. You will now see a new rule in the main firewall rules in the center section, as well as a new listing in the right window pane
Edit a port / program in the firewall
Right-click on the rule which will open a context menu. Then click "Properties" and adjust the rule according your needs .
Close a port / program in the firewall
Right-click on the rule which will open a context menu. Then click " Delete".
Adjust program rule after BVMS upgrade
In case you upgraded your current BVMS up to BVMS10, refering to the article TSG-Upgrading-VRM-from-32bit-to-64bit you need to adjust the inbound + outbound rule "Bosch VRM Server" and "USB Transcoder".
Therefore right-click on the rule which will open a context menu. Then click "Properties" and adjust the programs path to:
Bosch VRM Server: "C:\Program Files\Bosch\Video Recording Manager\VRM Server\bin\rms.exe"
USB Transcoder: "C:\Program Files (x86)\Bosch\Video Recording Manager\VRM Server\bin\usbsvc.exe" Keep in mind, that you need to perform this action on all four rules (inbound and outbound)
Alternatively download the attachment set_fw_rules.zip (1 KB) locally to your device, extract the archive and run the PowerShell script "set_fw_rule_trancoder.ps1" as administrator. The script will adjust all necessary rules.
Bosch has been providing 2 types of VRM packages: a 32bit and a 64bit version. Since VRM 3.82 we are only offering the 64bit version.
As all of our released DIVAP IP units started off as 32bit VRM which includes a Transcoder service.
If you do not use the Start.exe included in the VRM Master Installer, you will not be offered the oppertunity to also upgarde the Transcoder. Just running the Setup_VRM_Service_<version>.exe found in the <Install\Bosch> folder, will cause the Transcoder service to stop functioning!
This includes if the upgarde is done via BVMS installer.
Since BVMS 10.0, VRM 3.82 "64bit" was implemented.
Due to the fact that BVMS does not manage the transcoder, it was not installed.
Also see Firewall settings: HowTo Configure Windows Firewall Rules, includes PS script to adjust the VRM 64bit and Transcoder rules.
Download the appropriate VRM version from our Downloadstore
Run the Start.exe
Deselect all components and choose only the Transcoder Service
Click on "Install"
To confirm that the Transcoder is fully functional, open your browser and navigate to the VRM Monitor:
Log in with you Credentials
BVMS Mobile Video Service - Creating a Self-Signed Certificate to establish a trusted connection
Some sites may request or require that the connection to the Mobile Video Service is a trusted connection. The following procedure will allow you to create a self signed certificate to allow a trusted connection between a web browser and MVS.
-Navigate to the Microsoft Management Console
Run command mmc.exe
Go to File ---> Add/Remove Snap-in…
Highlight Certificates and Add for Computer Account
You should see certificates listed for Local Computer
Save a copy of this console to the Desktop
-Run Windows PowerShell ‘as administrator’ on the MVS Server
Run the following commands in Windows Power Shell to create the self-signed certificate including the IP address of the MVS and the DNS name so both will work when accessing from a web browser.
$todaydt = Get-Date
$20years = $todaydt.AddYears(20)
New-SelfSignedCertificate -DnsName "mvsIPaddress",”DNSname” -notafter $20years
If creation was successful, you will see a thumbprint with a hash as well as the subject CN=ipaddress
-Navigate back to your saved MMC console
Find the newly created certificate under the Personal ---> Certificates directory
Copy the Certificate to Trusted Root Certification Authorities ---> Certificates directory
-Navigate to the IIS Manager
Highlight the server machine name on the top-left and then double-click Server Certificates
Double-click the created certificate and verify that a private key corresponds to the certificate and that the certificate is OK under the Certification Path
Expand the server machine name on the left to reveal the Sites
Select Bindings… on the far right-hand side
Edit the Binding for 443
Select the newly created certificate under the SSL certificate dropdown
Click Yes that you want to change the binding
Add… new binding
Choose BoschVms in the SSL certificate dropdown
-Navigate to the BVMS Config Client to edit the MVS URL
Change the MVS URL to reflect port 444
Red X should go away
Save/Activate (BVMS will be bound on the new port and still be able to communicate with the MVS server
-Open Internet Explorer (as administrator) and navigate to the MVS URL using the IP address or the DNS Name
Continue to the site with the certificate error
Click on the certificate error in the navigation bar
Click View Certificates and then Install Certificate
Install for the Local Machine
Place certificate in the Trusted Root Certification Authorities store
Click Finish and close out the browser
Open IE again and navigate back to the MVS. There should be no more error.
*The reason behind changing the port to 444 is to make browser access for basic users easier. This way basic users only have to enter the IP address or DNS name and do not have to enter a special port in the URL.
What's new in version 1.3.1?
Dear users, thank you for working with the Bosch Project Assistant. Based on your feedback, we have introduced the following improvements and features to make its use even more effective and enjoyable: • Sorting option on project overview page • Easier and faster removal of cameras from a project • Time server support • Re-commissioning support for VRM-managed cameras (focus on Flexidome IP 8000i) • Configuration mismatch (between project/app and camera) resolution dialog • Integration of Bosch Portable camera installation tool (NPD-3001-WAP), i.e. automatic detection of its wireless access point, management of multiple tools, and configuration of the tool’s network settings within the app
Please check out the updated article " How-to: connect to and configure the portable camera installation tool ". Here we have added new videos that help you to get started and which explain the sepcifics of the different platforms - iOS, Android and Windows.
Your Bosch Security App Team
PS: For details, please have a look at the latest release letter in our Bosch Security Download Area.
As video surveillance use grows in commercial, government and private use cases, the need for low-cost storage at scale is growing rapidly. BVMS, Bosch cameras, HPE hardware and SUSE Enterprise Storage provide a platform that is an ideal target for recording these streams.
There are numerous difficulties around storing unstructured video surveillance data at massive scale. Video surveillance data tends to be written only once or become stagnant over time. This stale data takes up valuable space on expensive block and file storage, and yet needs to be available in seconds. With this massive scale, the difficulty of keeping all the data safe and available is also growing. Many existing storage solutions are a challenge to manage and control at such scale. Management silos and user interface limitations make it harder to deploy new storage into business infrastructure.
The solution is software-defined storage (SDS). This is a storage system that delivers a full suite of persistent storage services via an autonomous software stack that can run on an industry standard, commodity hardware platform. Bosch, Hewlett Packard Enterprise (HPE) and SUSE have partnered to deliver the benefits of SDS to the video surveillance industry. Using SUSE Enterprise Storage™ on HPE ProLiant DL and Apollo servers in a Bosch video surveillance environment simplifies the management of today’s volume of data, and provides the flexibility to scale for all enterprise storage needs.
The full description can be found in the attached whitepaper.
have you ever wondered how to best transition from the Project Assistant to (B)VMS?
This article aims at providing you a recommendation and the answer is quite simple: Use the Project Assistant to its full extent and once the cameras are connected to the target network, perform a network scan using the BVMS Configuration Client, to add the respective cameras to the system. The remaining fine-grained settings can then be tackled within BVMS.
For details, please check out the attached presentation.
Let us know, if you have further questions and share your comments below.
Your Bosch Security App Team
BVMS Lite is a BVMS edition which can be downloaded and activated free-of-charge. How can I set-up a basic (live and recorded video) BVMS Lite system?
First, you need to download the software package, active the BVMS Lite license and install the software. This is described in this article: BVMS - Activating a license.
Second, you need to prepare an iSCSI environment which is suitable for recording video. Any Windows Server based operating system will do. This is described in this article: BVMS - Configuring a Microsoft iSCSI target.
Last, you need to add cameras to the system and start the recording. This is described in this youtube video: How to add a new camera using Configuration Client (BVMS).
Now, have a look at the Operator Client quick guide and you're ready to go!
Where can I get more information on advanced functionality?
Once the software (configuration client or operator client) is running you can press F1 at any time to open the embedded software help! All of the advanced functionality BVMS offers is explained in the help files.
Related Products DHR 700 series DNR 700 series H.264 SD IP cameras Question How can I record SD H.264 cameras in Main Profile (MP)? Answer For the IP cameras disable the setting "SD display on local monitor required" - then the camera is disabled for live viewing but it is recorded in MP and can been seen via the BVC.
Related Products Bosch Recording Station Video Jet X Series BRS Question Is it possible to control an AutoDome connected to VideoJet X Series via Bilinx? Answer In BRS 8.8.1 Bilinx over Encoder only works for devices connected via VSDKPluginModule. Current supported devices are VIP-X1600-XFM4B and VIP-X1XF. VideoJet X series are connected per default via VCSModule, which does not support Bilinx communication. To be able to control Bilinx devices on VideoJet X series please configure the following work around: 1. In BRS Configuration > IP Cameras and encoders > Scan network (VideoJetX is found) and add VideoJetX device to BRS 2. Click VideoJetX and click Edit 3. In tab General settings select Device Type BVIP H.264 4. In tab Dome settings mark Activate and select Connection Bilinx/IP Dome Now the AutoDome can be controlled via Bilinx. Note: Due to performance reasons do not change the encoder stream from MPEG-4 SH++ to H.264 streaming! Only change the device type in BRS.
How can I combine a ISS SecureOS Auto system (providing ANPR functionality) with a BVMS system?
The attached document describes the steps how to configure BVMS and the ISS SecureOS Auto system for achieving watchlist ANPR alarms and recorded ANPR detections into the BVMS logbook.
Related Products Bosch Video Management System Issue When opening a new Image pane in Live Mode, the camera image is discolored, i.e. there is a green cast or the image is displayed in black and white. When viewing the same camera image with the webbrowser, the live image is properly colored. Solution Update the graphics card driver. Refer to BVMS release notes: they list the recommended graphics card driver versions to be used.
When installing Configuration Manager v6.20.0102 on Windows 10 and error message is received during installation of .NET Framework v4.7.2 that states:
The .NET Framework 4.7.2 is not supported on this operating system.
Windows 10 requires frequent updates that must be installed to keep the system compatible with new software installations. Windows 10 periodically releases a features update package that provides new features and compatibility. These are required for version of .NET framework installation.
Windows 10 release Information
Feature updates for Windows 10 are released twice a year, around March and September, via the Semi-Annual Channel and will be serviced with monthly quality updates for 18 months from the date of the release.
We recommend that you begin deployment of each Semi-Annual Channel release immediately as a targeted deployment to devices selected for early adoption and ramp up to full deployment at your discretion. This will enable you to gain access to new features, experiences, and integrated security as soon as possible.
Above except from Microsoft's Windows 10 Release information document: https://docs.microsoft.com/en-us/windows/release-information/
Option 1 - This option will require an active internet connection.
Using the windows search function (Windows key+S), search for "Windows Update Setting"
Click "Check for Updates"
Install all available updates
Option 2 - This option will not require an internet connection. It will require multiple steps be performed per the Microsoft websites guidelines to create and burn a windows update DVD using a downloadable .ISO file provided directly from Microsoft.
You can find these instructions and links on Microsoft's website here: https://www.microsoft.com/en-au/software-download/windows10
Standard Service Documents The calculation of the storage capacity is done in different way in Configuration Client and VRM Monitor: - In BVMS Configuration Client Capacity (GB) stands for the available physical capacity of the storage, as calculated and provided by the storage vendor (for example NetApp). -In VRM Monitor – under Target Overview – Total is listed the number of all available blocks multiplied by the size of the blocks that is by default 1GB. This calculation concerns the logical storage and depends on the way the storage is used (for example how many Luns are imported in the system).
Related Products Bosch Video Client (BVC) Question Where can I find my stored recordings? Answer Default path of the recordings is set as: C:\Documents and Setting\Admin\My Documents\Bosch\Video Client\Recordings This path can be changed in the configuration manager under the tab System > Applications > Video Client > Application > Manual Recording