This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit.
Note that, to find out if your unit is under warranty or not, the serial number of the unit is mandatory.
This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
Bosch will undertake a cybersecurity best practice by disabling certain ports on the camera by default. This best practice is being undertaken to reduce potential attack surfaces and limit the exposure of sensitive services, as mentioned in our Data Security Guidebook since years.
New check in BVMS Configuration Client has been implemented, which blocks the disabling of the "Secure connection" if camera port 1756 is disabled. This should prevent the camera from getting "unreachable" by miss-configuration of the administrator.
The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
In case you have noticed a gap between the left and right of the lens installation, this might cause improperly focus for the camera's image.
Therefore, please proceed as explained in this article.
During the authentication process with Bosch cameras to a RADIUS server, the event “5400 Authentication failed” occurs. Find out from this article what you can do in this case.
Please note that this recommendation might help, but cannot guarantee the high quality of the image. It depends on the camera FoV and the environment where the camera is installed.
Welcome to the 3.5 release of Video Security for Windows, Android and iOS. There are new features in this release, some of the highlights are explained within this article.
Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.
Mercury vapor lights are banned in many countries. There are a variety of phosphor coatings used by different lighting brands resulting in different color temperatures.
Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
The Bosch camera can make up to two (2) recorded tours. A recorded tour saves all manual camera movements made during the recording, including its rate of pan, tilt and zoom speeds, and other lens setting changes.
The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.
You should only subscribe directly to this article (Option 1) or to the software_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Software version is released and added to the lists within this article.
IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions:
1280x720 resolution for 25/30 fps base rate,
1024x576 resolution for 50/60 fps base rate.
