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In order to add authorizations to an existing license, the current license key is required as well as the new authorization numbers. How to find this key is detailed in another article: How to find the license key loaded in a DCN-CCU2 Follow the next steps for adding the new authorizations: Go to https://license.boschsecurity.com Fill in the CCU's Serial Number and CHK: Enter the current license key (this is found on the license key document received after activating the previous authorization numbers). In the following windows the license information is shown and it's possible to add additional authorization numbers. If multiple authorization numbers need to be added, choose "Next Authorization" If all authorization numbers are added, choose "Finish register" Next window will give the opportunity to register a spare CCU if applicable. A last verification is done in the next window, if things need to be changed, the process goes back to step 4. The license key with all information is shown on the next page. Note that the Print button doesn't work in all browsers, for this refer to "Printing the License Key document to PDF" Upload the license key into your CCU or NCO. The Bosch ‘download and license tool’ is to be used to upload your license into a CCU2. ... View more

To use the software modules, the software needs to be licensed. In order to receive licenses for the software, the keys need to be registered online. Once a license key is acquired, it needs to be loaded into a CCU2 and the license-key is bound to the serial number of the CCU2. In case of a defective CCU2, a new license key needs to be generated for the replacement CCU2. Using a Multi-CCU2 system, a license is only needed for the CCU2 set as Master controller. On the license website, you just fill-in the serial number of the Master CCU2. Note: There’s no need to install licenses on individual CCU2’s when set for multi-CCU2 operation. Note: When ‘single’ mode is used for a CCU2 in a multi-system, then that CCU2 still requires a license when that CCU2 is used with PC control. Go to the Bosch Security licensing website: https://license.boschsecurity.com and choose DCN Next Generation. Start the licensing process: Fill in the CCU2’s Serial Number and Checksum Enter the required fields: Check if the fields are filled in correctly: Add the authorisation number, if you have more than one, choose “Add next number” to add further authorisation numbers; one license key will be given even if inputting more that one authorisation number. You will receive a license key in this step. The key can be printed or converted to PDF. It’s very important to save the key information as it’s needed to activate the CCU to be able to run the SW application. Upload the license key into your CCU or NCO. The Bosch ‘download and license tool’ is to be used to upload your license into a CCU2. ... View more

Description: If accidentally a wrong country code is chosen during setup, there is no other way to change it in except for re-doing the setup, which in effect erases all prior  changes made to the configuration. This article describes a way to set the country code without having to re-run the setup completely. Solution: There is a way to make changes to the country setting after the fact by using the system’s RESTful API. In order to do this, a REST Client is required. There are many freeware choices, usually the easiest is to choose a browser app, like for instance Postman for Chrome which was used for this document. The REST code is as follows:  First log in: POST [waphostname]/api/login {    "override": true,    "username": "[username]",    "password": "[password]" } then change the country code: PUT [waphostname]/api/country {    "country": "GB" } For further country codes, check the following websites: https://countrycode.org/ To make these changes using Postman, follow the following steps: Start the Postman app in Chrome (or the standalone version), create a new request & add it to a collection. First log in to the WAP with the API. Create a request to login, choose “POST” as the action and add the command; [waphostname]/api/login. Select “body”, select “raw” as the type and in the drop-down select “JSON (application/json)” In the body, put in the code to send to the WAP & select “Send” {    "override": true,   "username": "[username]",   "password": "[password]" } In the pane at the middle bottom of the screen, the return data should be “id”: 1 and “sid”: with a very long ID string.   Create a second request, choose “PUT” as the action and add the command; [waphostname]/api/country. Select “body”, select “raw” as the type and in the drop-down select “JSON (application/json)” In the body, put in the code (change the country code to the required one) to send to the WAP & select “Send” {        "country": "GB" } Sending the above may take a while. No code will be returned, except for a code “200 OK”. In order to check if the settings were communicated correctly, log in to the WAP and select the “System Info” option. The Country should now be changed, in the sample case from “NL” to “GB”. ... View more

Click the Licensing button to open the Licensing page. Licensing is only required when you purchase software licenses. The Licensing page provides you with an overview of the activated licenses. Activate a license: To activate software you need to have an activation ID which was send by email after purchasing the software license. Activation requires a USB memory stick and any PC connected to the internet. Note 1: License activation is not supported for tablets. Note 2: While the same licenses are used by Dicentis Wired, the process to activate them on the Dicentis Wireless system are different, so please follow the below steps to activate the licenses on Dicentis Wireless. Insert the USB memory stick into the PC connected to the Wireless Access Point (DCNM‑WAP). Click the Add license button. Enter all required Customer information and Activation ID, click the Add license button and then the Activate button. Note: You can add more than one Activation ID. When all activation IDs are added, click the Activate button. A “save as“ dialog is shown. Save the “request file“ to your USB memory stick.  Go to the website https://licensing.boschsecurity.com using a PC/Laptop which is connected to the internet, and login. If you do not have a username, contact your local Bosch representative to acquire an account. Go to “manage license” and upload the “request file” from the USB memory stick. Save the “response file“ to your USB memory stick. In the DICENTIS web browser interface application, click the  Process response message button. Select the correct response file from the USB memory stick, and then click “Open”. Now the license is activated. New functionality is added and can be used by the system. ... View more

Product(s) affected: DCNM-WAP Version(s): all versions Problem description: Time and date are set manually on the WAP. Once a month, the time needs to be set again as time drifts over time. Solution: The way the WAP works with regards to time and date, is that it can only be set manually in the web interface. Under the surface, a process in the WAP (ntpd) will assure that the time is synced with an external NTP (Network Time Protocol) server (from the pool.ntp.org cluster of NTP servers) if the WAP has a connection to the internet. If there is no connection to the internet, the WAP will look to the network’s DHCP server to sync through NTP. When a fixed IP address is set in the WAP, the setup is as follows: As there is no way to set a DNS server in the web interface, which is needed to translate URLs to IP addresses (”pool.ntp.org” to a specific NTP server’s IP address), time synchronisation fails. The second option; sync the time using the DHCP server’s NTP service, will not work in a network where there is no DHCP server, or where the WAP is not configured to look for a DHCP server (which is the case when a fixed IP address is set). As both synchronisation options fail, the WAP will not be able to synchronise their time to a time server and therefore the time will drift from the initial time as the WAP relies on its internal crystal to keep the time. Workaround: There are two options; either periodically manually update the time or use a DHCP server with the Dicentis Wireless system instead of a fixed IP address.   ... View more