About CPrince

Issue The panel displays two troubles - See Photo of the display below. The top line displays 02 meaning (Panel 2) 3 (Mainboard) 037.0 (Port 1 of the Network Card) Possible Network Card Codes The following photo displays the 3 different Network Cards and how their Ports are numbered on each. Part numbers FPA-1000, FPA-1000-V2, FPE-1000-NE, FPE-1000-NW, FPR-1000-NF         ... View more

Issue Points are faulted but the panel does not react. Solution Points must be faulted for 500 milliseconds minimum. *When using self resetting devices, some do not latch the contact in the faulted position but do show a fault trip via a latched LED. ... View more

Issue How does the FIRE TEST COMMAND 58 feature function? Solution • Use this function to test fire points and other 24-hour points to be certain they function properly. You can review both the tested and untested points at your command center to help pinpoint any problems. • Upon initiation, the fire test will test the fire bell pattern on the bell output and ring the command center fire bell for 2 seconds. The AC will be disabled for 4 minutes in order to test the system’s battery power. If the battery cannot maintain the system for the 4 minute period, the command center will appear to go dead. If this happens, contact your security company. At the end of the 4 minute period, AC is returned to the system and the panel restores. A message will be sent to your security company upon initiation and completion of the Fire Test. During the Fire Test, no 24-hour alarms will be sent to your security company. • If there is no activity on the system for 20 minutes, the system will automatically exit from the Fire Test. Using COMMAND 58: 1. Ensure your command center is at disarmed idle text. 2. Press the COMMAND bar. The display shows SYSTEM COMMAND. 3. Press the 5 key, then press the 8 key. Note: If you prefer, you may use the Command Menu in place of steps 2 and 3 to initiate this function. Press the MENU key to enter the Command Menu, then press NEXT repeatedly until you reach the FIRE TEST ? prompt. Press ENT. 4. The display shows ## PTS TO TEST. 5. One-at-a-time, activate the detection devices to fault each point. 6. As you fault each point, your command center will display the point text for 60 seconds and ring the fire sounders for 2 seconds. This verifies that the detection device is working properly. Your system automatically resets smoke detectors. • When a resettable point (such as a smoke detector) is faulted, the display shows SENSOR RESETTING for 5 seconds. During this time power is removed from smoke power relays. • Faulting a point more than once does not increment the test count. However, the command center emits a brief tone and displays the point text each time you fault the point allowing you to test multiple devices assigned to one point. 7. When all 24-hour points have been tested, 0 PTS TO TEST is displayed. Press ESC. The display momentarily shows ALL PTS TESTED before returning to idle text. 8. During the Fire Test you may want to see the points that remain untested. When point text is displayed, press ESC. The display shows ## PTS TO TEST. Press the ESC key. VIEW UNTESTED ? is displayed. Press ENT. ## PTS UNTESTED is displayed. Press NEXT to see a list of the points that have not yet been tested. Move through this list by pressing the NEXT key. To resume the Fire Test, press ESC. ## PTS UNTESTED is displayed. Press ESC. ## PTS TO TEST is displayed. Resume testing points. To end the Fire Test, press ESC twice. ... View more

Issue When using 4 wire smoke detectors on the D6112, where do the detectors power connections need to be landed on the panel to provide reset capabilities with Command 47?   Solution   The power connections need to be landed on terminal 15(+) and 14(-) for the reset to occur when a CMD 47 is entered at the keypad. ... View more

Issue I just programmed the panel and the custom text will not show up on the Keypads.  It will tell you the correct points when they are tripped, but it doesn't display the custom text that I entered.   Solution   This problem will only occur if there is not an LCD keypad configured and programmed for address 1.  Receive a copy of the panel program and go to the Address Configuration option and verify that Address 1 is set to a TEXT keypad. Verify that one of the keypads is addressed as keypad one. Part Numbers D222, D222A, D223, D223A, D2212, D2212B, D2212BE, D2412, D2812, D2412U, D2412UE, D2812U, D2812P ... View more