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    Unexpected error when adding sensor in FSM

    Possible causes and solution(s)

     

    • Symptoms

     

    When adding a new sensor the following error message displayed.

    Central_Support_0-1689778368010.png

     

    • Causes

     

    The cause of the error is combination of group address and the text length of the group label as defined in RPS as shown below.

    The group address is longer than 3 digits and label text length is 31 characters long.

    Central_Support_1-1689778419283.png

     

    • Solution

     

    There are two solutions:

    1. Change the group address to 3 digits or less than the label text length can be 31 characters long.
    2. If is not possible to change the group address to less than 3 digits then the label text length needs to be 30 characters or less.
    Version history
    Last update:
    ‎07-19-2023 04:57 PM
    Updated by:
    Contributors
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