FLEXIDOME multi 7000i cameras become offline/ unreachable after some time (it can be 2 hours; it can be 2 days).
When camera stops working, no alarm is shown in the switch log (PoE and link stay up). No warning about PoE overload.
No ping to camera possible until power down/ up.
It is important to have the network switch port that is connected with the FLEXIDOME multi 7000i IR to be configured with the below information. This will ensure that switch port will always provide a full 30W and not influence by the LLDP negotiation.
🛈 KB article on the topic of powering the FLEXIDOME multi 7000i - How to power the Flexidome Multi 7000 (IR)?
Moreover, please perform the following tests:
If they are on auto negotiate, as a preliminary test is to set the link speed in the switch and camera to 100Mb Full duplex.
Please decrease the total bitrate of the device to 80Mb for this test
If the issue persists, please provide the Central Technical Support team with the following information: