This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder.
VIDEOJET decoder doesn't show images of the cameras. image stays black.
Please make sure that:
a. There is a user level password set on the cameras and the same password is set as destination password on the decoder.
The destination password (General password) setting is located in the decoder's "Advanced" menu and the "Destination" sub menu.
Follow the steps below to view and change the passwords in BVMS Cc:
Open Cc --> Hardware --> Change device Passwords --> Check the "Show passwords" check box and you can easily see if the User level Password matches the Destination Password fields.
b. All devices added to BVMS are configured with "Secure connection" enabled.
Disable the secure connection on the decoder and cameras via the edit option, in BVMS Configuration Client
c. Access Protection Enforcement: All devices have this security feature enabled by default. It is located in the "Service" menu, and "Compatibility" sub menu:
d. Disable the UDP encryption in the camera configuration itself when firmware used is 7.10 or higher
VIDEOJET can’t upgrade the Firmware?
Please try to change HTTP/s in RCP+ from Configuration Manager.
Connection Scenario Table