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    How to upgrade BVMS from v.10.1 to v.11.0 on DIVAR IP 7000 AIO GEN3?

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    Note: To upgrade the BVMS from v.10.1 to v.11.0 on a DIVAR IP 7000 AIO GEN 3 (DIP-7380-00N) you must run the upgrade from the Software Center App, not directly from the Desktop.

     

    The following step-by-step guide will help you to perform the upgrade:

     

    Step-by-step guide

     

    Note: make sure that complete folder structure is copied.

     

    1. Connect the USB drive to the DIVAR IP all-in-one 7000 system

      • Please note that USB may not be recognized if you connect the USB port to the front of the unit. If your USB is not recognized, you should plug in the USB to the USB port located on the back of the unit.
    Central_Support_0-1652449527102.png

     

    2. Run DIVAR IP Software Center application from the BVMS kiosk mode or from the BVRAdmin user desktop.

      • If you cannot find the Software Center App on the Desktop, search by its name in the Taskbar
    Central_Support_1-1652449567332.png

     

    3. Provide BVRAdmin user credentials and Sign in.

    Central_Support_2-1652449600824.png

     

    • If the message below is displayed in Software Center, please recheck if the USB is connected correctly.
    Central_Support_3-1652449645481.png

     

    4. In the Update and Upgrade screen, inspect currently installed and available for upgrade version numbers, press Upgrade button (A) and Install (B).

    Central_Support_4-1652449763857.pngCentral_Support_5-1652449793187.pngCentral_Support_6-1652449832972.png

     

    • Wait until the installing is complete. Please note that the upgrading process might take a while and the unit will restart several times.

     

    Central_Support_7-1652449876786.png

     

    5. When all packages are installed successfully, click “Finish” button and perform a restart of the unit if this is not automatically done.

    Central_Support_8-1652449917971.png

     

    • BVMS is now successfully upgraded to version 11.0
    Central_Support_9-1652449953897.png

     

    Note: This procedure is also explained in Operation Manual → chapter 5. Upgrading and updating software (page 11)

     

    Central_Support_10-1652449977174.png

    TroubleshootingDIVAR IP 7000 AIO: Software Center cannot upgrade BVMS 10.1 to 11 (wrong path letter)

    Version history
    Last update:
    3 weeks ago
    Updated by:
    Contributors
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