Certain services in Remote Portal are activated (e.g. Alarm Management, AI Alarm Verification, Cloud Storage).
However, the cameras in Alarm Management cannot use those services. How to solve this?
Activated licenses are recognized during commissioning a camera from Remote Portal to Alarm Management.
It might occur that recently activated licenses are not recognized by Alarm Management yet, and the cameras cannot be used in the related services in Alarm Management (e.g. Live Intervention, AI Alarm Verification, Cloud Storage, etc.).
To solve the issue, please perform the following steps:
The issue will be fixed in a later Alarm Management version.