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    Why FLEXIDOME IP 5000i IR is showing high temperatures in its Dashboard?

    Question

     

    The Dashboard of Bosch cameras shows a lot of data points and general information about them, including details about their temperature as well.

    Is it a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras?

    Why Flexidome IP 5000i IR is showing high temperatures in its Dashboard.png

    Answer

     

    • The first temperature is the current internal operating temperature of the camera.
    • The second in parenthesis is the MAX ever lifetime recorded temperature that specific camera had reached.

    These indoor models have a higher temperature than normal because the temperature cannot disperse so easily.

    It’s a normal situation for NDI-5503-AL having an average of 80 degree when running on high performance functions, for example: 5Mp30 / H.265 / EVA / IR illumination

    Don’t be afraid, an icon should appear if the camera is overheating.

     

    Good to know:

    If you notice that the temperature is higher than usual, you can perform a firmware upgrade. This can help in some cases.

    Access downloadstore page and download the CPP file that fits your camera and upgrade it to the latest firmware.

    Version history
    Last update:
    ‎11-15-2022 04:52 PM
    Updated by:
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