Error 71 - Unable to read the key. Most common error.
To correct this error you will need to first check that you have a dongle key or a licensed AD-HB4 plugged into the computer.
If you have a licensed AD-HB4 please contact telex technical support for further assistance.
If there is a dongle key, then see the attached document to reload the driver for the dongle key.
Error 13 - sp_io_communications_error.
The system device driver is having problems communicating. verify the device driver is correctly in...
If the driver is installed correctly, then try a different key if you have one. There may be a hardw...
If you do not have another key you will need to contact our customer service at 1-800-553-5992