Issue
The keypad displays System Fault 11 in the history log.
Solution
There is a phone line fault on line 1
Need to check the panel phone line and make sure the panel has proper dial tone.
The DS7420i expects to see voltage a 2.7VDC or higher.
The DS7420 expects to see a voltage of 22 VDC or higher.
Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+, DS7420, DS7420I