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    How To Troubleshoot 2000 Series Panel Stuck in Phone Test

    Issue

    When entering installers mode, the 2212 gets stuck on PHONE TEST.

    Solution

    When entering installers mode, the technician closes the RESET PIN, enters 1 on the Command Center and enters the INSTALLERS CODE. 

    Part numbers D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P,

    The problem is after the INSTALLERS CODE is entered, the 2000 Series panel goes right to PHONE TEST.  To exit this test and return to the list of menu items; (1)Bell Test, (2)Battery Test, (3)Phone Test, (4)RF Programming, (5)Point Status, (6)Relays, (8)Keypad Programming, press the CLEAR Button.

    Version history
    Last update:
    ‎06-28-2018 08:52 PM
    Updated by:
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