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    Security: Intrusion

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    ‎02-16-2024 08:24 AM
    Some customers may encounter failures when attempting to upgrade or downgrade a control panel using the RPS Firmware Update Wizard in RPS/RPS-LITE v6.14.100. The update process will begin to process and then fail, stopping with a Could not update firmware error message.
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    ‎12-07-2023 07:21 PM
    How to backup the Remote Programming Software database compared with exporting panel accounts.
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    100% helpful (3/3)
    ‎12-06-2023 09:28 PM
    How to troubleshoot Comm Fail when intrusion alarm panels communicate over phone lines. What would cause a control panel to go into Comm Trouble or Comm Fail?
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    ‎12-06-2023 09:08 PM
    How to determine which wireless interface to use with the EN1224-ON keyfob. How to determine which control panels the EN1224-ON keyfob can be used with. Is the EN1224-ON compatible with D7212 panel types (G, GV2, GV3 or GV4)?
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    100% helpful (1/1)
    ‎12-06-2023 08:32 PM
    Question Are Radion Wireless and B Series Keypads compatible with D7412Gv4/ D9412Gv4/ D7212GV4 Control Panels? Answer Radion Wireless and B Series Keypads are only compatible with D7412GV4 and D9412GV4 on firmware ver 2.0 or newer panels. D7412Gv4 or D9412Gv4 ver 1.0 can be upgraded to ver 2.0, however older SDI keypads will lose most of their functionality as part of the upgrade The D7212GV4 CANNOT be upgraded. Hence it will never be compatible with either of those devices.
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    ‎12-05-2023 10:37 PM
    For Normally Closed (NC) circuits, wire the resistor in series with the circuit For Normally Open (NO) circuits, wire the resistor in parallel with the circuit
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    ‎11-30-2023 03:46 PM
    How to interpret the Comm Trouble SDIxx or Comm Fail SDIxx display.
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    ‎11-17-2023 10:22 PM
    Part numbers RF1000, RF3212, RF3222, RF3224
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    ‎11-17-2023 04:14 PM
    Glassbreak detectors are designed to listen for specific sounds from breaking glass. The device used for testing must generate the proper sounds for the glassbreak to generate an alarm. If the correct tester is not used, an alarm will not be generated.
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    ‎11-17-2023 01:26 PM
    This article describes how to correctly add wireless panics or keyfobs into the panel program using Remote Programming Software.
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    ‎11-03-2023 09:28 AM
    This article explains how to configure Daylight Savings Time in the D6100, D6100i, D6100ipV6 and D6600 receivers.
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    ‎10-20-2023 03:55 PM
    How to troubleshoot problems with popits and Zonex. D7212B, D7212B1, D9112, D9112B, D9112B1, D9127,D8112, D8128A, D8112B, D8128C, D8128D, D8125
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    ‎10-20-2023 03:46 PM
    This article is for troubleshooting a popit point which shows faulted even when a 33k end of line resistor is strapped across the loop terminals.
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    ‎10-02-2023 03:32 PM
    The history log should be used as a first resource to isolate the source of ongoing point or system troubles. When central station reports appear to conflict with panel operation, the history log will reveal the actual events which were processed by the panel.
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    ‎09-21-2023 06:47 PM
    The B8512G and B9512G have slots for two B430 Plug-in Telephone Communicators to provide redundant telephone connections. Upon power up the panel uses the B430 in the Mod-1 slot until a Test Report is initiated or when the panel phone supervision declares the line currently in use as failed. B430, B8512G, B9512G
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    ‎08-16-2023 09:28 PM
    How to correct the panel reporting RF Low Battery when there are no RF Devices Attached.
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    ‎08-16-2023 07:58 PM
    How to set and View Date and Time using the D1255 Keypad.
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    ‎08-09-2023 08:39 PM
    How to clear the CHECK DIAL TONE message from the command center. D2012,D2212,D2412,D2812
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    ‎07-18-2023 05:16 PM
    This article describes how to correct a situation where text in the main page of RPS appears normal but text in the panel account programming page is much smaller.
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    ‎07-17-2023 02:41 PM
    View Point Status is an important part of troubleshooting which is used to determine the current state of input points. For example, when the panel annunciates a point trouble, view point status will display if the point is missing or faulted in an open or short state.
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