How to Force the panel to Pickup RPS / RAM Call to the panel

[#1]

Issue

RAM / RPS computer is calling the panel, but the panel does not pick up.

Solution

Press 2 and passcode on the keypad to get panel to answer phone. The ring count is not set in the panel.

Part numbers D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P, D222A, D223A, D202A, D220A