Issue
This is a report that is generated when the system is armed and Closing Ring Back is enabled but the closing report is not. The Report 0 occurs because the panel does a phone check to see if dial-tone is detected. If dial tone is not detected at the time the panel is armed it will display a Communication Fault on the Keypad it will generate this error in the History buffer.
How are Report Fail 0 messages prevented?
Solution
To prevent these errors from occurring perform the following steps:
On the DS7400/X version 1.xx
1. Enter in program mode by entering in the program PIN + #0
2. Depress 0011 03#
3. Hold the * key for 3 seconds to exit out of Program mode
On the DS7400Xi Version 2.xx and Ver 3+
1. Enter in program mode by entering in the program PIN + #0
2. Press 0000 03#
3. Hold the * key for 3 seconds to exit out of Program mode
On the DS7400Xi Ver 4
1. Enter in program mode by entering in the program PIN + #0
2. Press 0000 03#
3. Hold the * key for 3 seconds to exit out of Program mode
Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,