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    How to Prevent Report Fail 0 Ds7400Series

    Issue
    This is a report that is generated when the system is armed and Closing Ring Back is enabled but the closing report is not. The Report 0 occurs because the panel does a phone check to see if dial-tone  is detected. If dial tone is not detected at the time the panel is armed it will display a Communication Fault on the Keypad it will generate this error in the History buffer.

    How are Report Fail 0 messages prevented?

    Solution

    To prevent these errors from occurring perform the following steps:


    On the DS7400/X version 1.xx
    1. Enter in program mode by entering in the program PIN + #0
    2. Depress 0011 03#
    3. Hold the * key for 3 seconds to exit out of Program mode

     On the DS7400Xi  Version 2.xx and Ver 3+
    1. Enter in program mode by entering in the program PIN + #0
    2. Press 0000 03#
    3. Hold the * key for 3 seconds to exit out of Program mode

    On the DS7400Xi Ver 4
    1. Enter in program mode by entering in the program PIN + #0
    2. Press 0000 03#
    3. Hold the * key for 3 seconds to exit out of Program mode

    Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,

    Version history
    Last update:
    ‎06-29-2018 04:18 PM
    Updated by:
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