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    How to Troubleshoot No Alarm or Canel Report Sent to the CS D4412, D6412

    Issue

    The panel does not report any alarms or cancel reports when a non-fire point goes into an alarm and then is silenced by the code at the keypad.
     
    Solution
     

    Alarm Event Abort (Non-Fire Points Only): assigns the abort feature to a Point Index. See Alarm Event Abort Window to learn how to set the Alarm Event Abort Window. If a user acknowledges a non-fire alarm point event by entering their passcode before the Alarm Event Abort Window expires:

    The alarm event is aborted. Alarm, Cancel* and Restoral reports associated with the alarm are not transmitted and the event becomes a local only event.

    *A Cancel window starts with the initiation of the alarm event and follows the Bell Time. If the user acknowledges the alarm inside the Cancel window (bell time), a Cancel or a Fire Cancel report is sent. If the Abort feature is enabled, the Cancel report is sent if the user acknowledges the alarm after the Abort window has expired, but before the bell time expires.

    SIA: The Cancel Window is required for SIA Control Panel Standard for False Alarm Reduction.

    The user hears a unique three long beep tone at the command center.

    The text command centers indicate that the alarm was aborted on the display. It appears as a slow flash in Alarm Memory at LED command centers.

    IMPORTANT: This option has no effect on Fire and Fire with Verification point types. The Alarm Event Abort feature does not apply to alarm events initiated by the ABC Keys, the Duress passcode or the keyfob Panic function.

    SIA: Alarm Event Abort is required for the SIA Control Panel Standard for False Alarm Reduction.

     Alarm Event Abort Window-Nibble 1034
    Default: 30 seconds
    Selections: 15 seconds, 30 seconds, 45 seconds

    Parameter Description
    This parameter sets the length of the Alarm Event Abort window. See Point Index Options 1 to apply the Alarm Event Abort feature to a point index.

    IMPORTANT: This option only affects non-fire points. Fire and Fire with Alarm Verification points are not affected by enabling this option.

    If a user acknowledges a non-fire alarm event by entering his/her passcode before the Alarm Event Abort window expires:

    The alarm event is aborted. Alarm, Cancel* and Restoral reports associated with the alarm are not transmitted. The alarm event becomes a local only event.

    The user hears a unique three long beep tone at the Command Center.

    The Text Command Center indicates the aborted alarm on the display. The LED Command Centers indicate the aborted alarm with a slow flash in Alarm Memory.

    * A Cancel window starts with the initiation of the alarm event and follows Bell Time. If the user acknowledges the alarm inside the Cancel window (Bell Time), a Cancel or Fire Cancel report is sent. If the Abort feature is enabled, the Cancel report is sent if the user acknowledges the alarm after the Abort window has expired but before Bell Time expires.

    SIA: Alarm Event Abort Window is required for SIA Control Panel Standard for False Alarm Reduction.

    Version history
    Last update:
    ‎07-26-2018 03:27 PM
    Updated by:
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