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    How to Troubleshoot the Lock Relay De-energizing after 30 Minutes

    Overview: Internal testing has found that if a D9210B (version 1.08 firmware) is currently in the energized state and a Reset is performed on the panel (manual reset using the reset switch or a Reset-Bye using RAM/RPS), the D9210B may deenergize the Lock Relay after a 30-minute delay. This is due to a firmware issue in the D9210B.

    Issue

    After manual reset, the lock output denergizes after 30 minutes. What causes this?
    2018-07-02_15h43_28.png

     

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    Version history
    Last update:
    ‎07-02-2018 09:47 PM
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