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    How to correct the D4412/D6412 dialing 2 Numbers and disconnecting.

    • Verify correct phone number entries. 
    • When using keypad programming to enter phone numbers, a 0 entry is a ‘Terminate’ command for the panel, i.e. “stop dialing”.  Zero’s area entered as 10.  Therefore, if the phone number was 18005551212, the entry would look like [1-8-10-10-5-5-5-1-2-1-2]
    • If the 800-phone number were entered as 1-8-0-0… the panel would dial the 1 and 8 and then terminate dialing.  If the program included a backup phone number, also entered as 1-8-0-0-… the panel would dial the two numbers and then disconnect. 
    • When programming phone numbers into the D4412/6412 using keypad programming, the 0 is entered with a 10. When entry of 0 is made, the panel sees it as a Terminate command and will stop dialing.

    Keypad Programming Addresses:

    Phone number programming nibbles:
    0000-0031 Phone Number 1, Destination 1
    0066-0097 Phone Number 1, Destination 2
    0032-0063 Phone Number 2, Destination 1
    0098-0129 Phone Number 2, Destination 2

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎07-24-2018 09:09 PM
    Updated by:
     
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