Bosch Building Technologies

    How to interpret wireless devices showing Missing in View Point Status.

    This solution pertains to Inovonics wireless points that interface with the panel’s Zonex bus using either an ISW-D8125CW-V2 or ISW-D8125-CW. 

    The ISW-D8125CW-V2 or ISW-D8125-CW wireless interface can only show Normal Short or Tamper when testing with Diagnostics.  If the wireless input shows missing when looking at View Point Status from a panel command center, the problem may be caused by a communication issue with the wireless interface. 

    Troubleshoot the following:

    1. Verify the Tamper switch is closed on the ISW-D8125CW-V2 or ISW-D8125CW and EN4200 or ISW-EN4200.
    2. Troubleshoot the Zonex Bus. Remove other Zonex devices, leaving only the wireless interface connected.
    Version history
    Revision #:
    5 of 5
    Last update:
    ‎05-25-2018 03:21 PM
    Updated by:
     
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