Configure the 'Area O/C' setting in Area Wide Parameters.
This parameter determines if the area number and the account number are sent upon arming and disarming. As long as A# Acct O/C is set to No, the account number is sent when arming this area individually. If A# Acct O/C is set to Yes, all areas with the same account number must also be armed.
An Area Opening Report is generated when each area is opened (disarmed). An Area Closing Report is generated when each area is closed (armed).
IMPORTANT: Do not set this parameter to Yes if the control panel sends reports to an automation system that cannot interpret multiple area opening/closing reports.
Include the area number and generate opening and closing reports for this area when it is armed.Do not include the area number or generate opening and closing reports for this area.
Ensure Report Routing has the required Open/Close events set you Yes.
Users must use an authority level with 'Send Area Opening/Closings' set to 'E' to enable reporting.