Important Cookie Information

This website uses absolutely necessary cookies. If you consent to the use of convenience cookies, please click “Yes, I agree.” By clicking on “Privacy Settings.” you can change this setting at any time and withdraw your given consent. Icon down see more You can find detailled information in our Privacy Policy Icon forward-right
Icon up see less

Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    How to troubleshoot the D9210B door point missing when the door module is working properly.

    When using the D9210B, D9210C or B901 when connected to SDI, a short condition of the Tamper Contacts will cause the door point  to go missing.  Whis will generate a trouble when disarmed and an alarm condition when armed. 
     
    • Inspect the B901 or D9210C T+ and Common termials for a short condition.
    • Inspect the D9210B termials 9 & 10 for a short condition. 
    A short condition could be caused by;
    • Damaged tamper switch.
    • Normally closed tamper switch used instead of normally open.
    • Incorrect wiring connections. 
    The Enclosure Tamper Switch may be the issue. Terminals 8 and 9 are the terminals for the tamper. A short to this loop will generate a Missing Trouble Point ### for the point number assigned to the D9210B. With this tamper point faulted, the D9210B will still function. To properly use this feature, connect a N/O tamper switch to Terminals 8 and 9. Upon opening the D9210B enclosure, the tamper switch will short the inputs and generate the Missing Trouble Point ### message. Note: SDI FAILURE ### and MISSING PT ### are reported to the central station when the SDI bus has failed or the D9210B is missing.
    Version history
    Revision #:
    3 of 3
    Last update:
    ‎06-19-2018 06:03 PM
    Updated by:
     
    Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist