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    How to work with duress passcodes and avoid ‘Passcode in Use’ errors.

    • Intrusion control panels provide a duress feature providing options for users to modify their user passcode and generate a duress alarm when necessary.
    • When adding new codes, the last digit must not be within 2 numbers, higher or lower, than the last digit of any existing code. Otherwise adding a conflicting code is attempted and the “Passcode in Use" message is generated. This rule applies regardless of which duress option is in use.
      • For example, a “Passcode in Use” message is generated if adding any of the following codes is attempted while 1234 is used in the panel.
        • 1232
        • 1233
        • 1235
        • 1236
    • Duress types 0-3 are  available for GV2 and higher panel types.  G series panel types only use Duress types 1 and 2.
    Duress Type 0:
    • Duress feature is disabled, only actual user codes will work for normal operation.
    Duress type 1:
    • Users add 1 to the last digit of their passcode to send a duress alarm report when they enter the passcode at a keypad.
      • Example:  If the passcode is 6123, entering 6124 activates a duress alarm. 
      • If the last digit of the passcode is 9, a duress alarm occurs when the user enters 0 as the last digit of the passcode.
    Duress type 2:
    • Users add 2 to the last digit of their passcode to send a duress alarm report when they enter the passcode at a keypad.
      • Example:  If the passcode is 6123, entering 6125 activates a duress alarm.
      • If the last digit of the passcode is 9, a duress alarm occurs when the user enters 1 as the last digit of the passcode.
    Duress type 3:
    • Send a Duress event when any passcode with the authority setting: Send Duress=YES is entered.
    • When using Duress type 3 a single Duress code is added for all users.  This Duress code will be the only code using an authority level with the setting Send Duress=YES.
    Version history
    Revision #:
    7 of 7
    Last update:
    ‎10-16-2018 09:43 PM
    Updated by:
     
    Contributors