About CPrince

Issue The D279 or D279A will not recover the default passcode while following the instructions. Solution You are performing this procedure while one of the D279A zones is not in a normal condition. Normalize D279A zones and the default procedure will work.       ... View more

Issue What are the addresses for phone numbers and acct numbers in the following DS7400 panels? DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,  Solution The following charts show addresses for the various versions of the DS7400 Panel. DS7400 and DS7400X ITEM ADDRESS Phone #1 1980 Phone #2 1990 Phone #3 (Remote Programmer ) 2000 Acct Code 1 0704 Acct Code 2 0706 Acct Code 3 0708 Acct Code 4 0710 DS7400i & DS7400Xi ITEM ADDRESS Phone #1 4028 Phone #2 4038 Phone #3 (Remote Programmer ) 4048 Acct Code 1 Ph 1= 0504 Ph 2= 0506 Acct Code 2 Ph 1= 0508 Ph 2= 0510 Acct Code 3 Ph 1= 0512 Ph 2= 0514 Acct Code 4 Ph 1= 0516 Ph 2= 0518 DS7400Xi Ver. 3+ ITEM ADDRESS Phone #1 4028 Phone #2 4038 Phone #3 (Remote Programmer ) 4048 Partition 1 PH#1 Acct Code= 0496 PH#2 Acct Code= 0498 Partition 2 PH#1 Acct Code= 0500 PH#2 Acct Code= 0502 Partition 3 PH#1 Acct Code= 0504 PH#2 Acct Code= 0506 Partition 4 PH#1 Acct Code= 0508 PH#2 Acct Code= 0510 Partition 5 PH#1 Acct Code= 0512 PH#2 Acct Code= 0514 Partition 6 PH#1 Acct Code= 0516 PH#2 Acct Code= 0518 Partition 7 PH#1 Acct Code= 0520 PH#2 Acct Code= 0522 Partition 8 PH#1 Acct Code= 0524 PH#2 Acct Code= 0526 DS7400Xi Ver. 4+ ITEM ADDRESS Phone #1 3159 Phone #2 3175 Phone #3 3191 Partition 1 PH#1 Acct Code= 3429 PH#2 Acct Code= 3431 Partition 2 PH#1 Acct Code= 3433 PH#2 Acct Code= 3435 Partition 3 PH#1 Acct Code= 3437 PH#2 Acct Code= 3439 Partition 4 PH#1 Acct Code= 3441 PH#2 Acct Code= 3443 Partition 5 PH#1 Acct Code= 3445 PH#2 Acct Code= 3447 Partition 6 PH#1 Acct Code= 3449 PH#2 Acct Code= 3451 Partition 7 PH#1 Acct Code= 3453 PH#2 Acct Code= 3455 Partition 8 PH#1 Acct Code= 3457 PH#2 Acct Code= 3459 ... View more

D7112 Overview: Firmware Revision 3.57 is NOT compatible with the D7112 panels with a date code of X9416 or higher.   Issue   Panel is non responsive to any programming.   Solution   Firmware Revision 3.57 is NOT compatible with the D7112 panels with a date code of X9416 or higher. ... View more

Issue The keypad displays low battery. Solution The battery failed a battery test. The battery is defective. The wiring to the battery is disconnected. Replace the battery. If there has just been a power failure, wait at least two hours for the battery to recharge, then perform a system reset to re-test the battery and clear the error. Check the wiring. Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+, ... View more

Issue What are the steps on silencing the fire alarm, and resetting the control panel? Solution Present your token twice, or enter your pass code twice. ... View more